Senior Learning Manager

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role: Hims &Hers is seeking a strategic and results-driven Sr. Learning Manager to lead our learning and development initiatives across our compounding pharmacies. This key leadership role will develop and execute comprehensive learning strategies that drive operational excellence, ensure regulatory compliance, and foster a culture of continuous improvement and development.

The ideal candidate will bring a blend of strategic vision, operational expertise, regulatory compliance and leadership skills to build and manage high-performing learning teams that deliver measurable business impact. You will collaborate with leadership to align learning initiatives with organizational goals while overseeing the design, implementation, and evaluation of innovative training programs specific to compounding operations that enhance employee performance and support business growth.

You Will:

Develop and implement comprehensive learning strategies aligned with business objectives

across fulfillment centers, pharmacies, and specifically compounding operations.

● Design and implement robust competency assessment programs that ensure compliance for

compounding operations.

● Create specialized training curricula for non-sterile & sterile compounding, aseptic

technique, cleanroom operations, and hazardous drug handling.

● Partner with Quality, Regulatory Compliance, and Operations leaders to identify critical

compliance gaps and develop targeted learning solutions.

● Oversee the documentation of all training activities to ensure alignment with regulatory

requirements and preparation for inspections.

● Drive continuous improvement of training programs based on quality metrics, deviation

trends, and regulatory changes.

● Ensure all training programs comply with relevant regulatory requirements, including FDA,

DEA, cGMP, state boards of pharmacy, and other applicable standards.

● Stay current with evolving regulatory requirements and update training content accordingly.

You Have:

• Bachelor's degree required;

• Master's degree in Learning &; Development, Organizational Development, Business Administration, or related field preferred.

  ● 7+ years of progressive experience in learning and development, with at least 3+ years in a leadership role managing teams.

  ● Proven experience developing and implementing learning strategies that drive measurable business results.

  ● Significant experience leading learning initiatives in pharmaceutical operations, ideally

  including 503b compounding pharmacies or similar sterile compounding facilities.

  ● Demonstrated understanding of FDA regulations, cGMP requirements, and USP standards

  (USP 797, USP 795, USP 800;) as they relate to training and competency assessment programs.

  ● Demonstrated ability to build and manage high-performing teams across multiple locations.

  ● Experience developing and implementing technical training programs for sterile

  compounding, aseptic technique, and cleanroom operations.

  ● Expertise in creating compliant training documentation systems that satisfy regulatory

  requirements during FDA inspections.

  ● Demonstrated ability to collaborate with Quality Assurance and Regulatory Compliance

  teams to align training initiatives with compliance requirements.

  ● Excellent project management skills with the ability to manage multiple complex initiatives simultaneously.

  ● Superior verbal and written communication skills with the ability to influence at all levels of the organization.

  Skills (Preferred):

  ● Experience developing training programs for 503b compounding pharmacies or similar

  sterile compounding facilities.

  ● Knowledge of USP 797, USP 795, USP 800; standards and training requirements for sterile

  and non-sterile compounding.

  ● Experience with aseptic technique training and validation programs for pharmacy personnel.

  ● Experience leading learning initiatives during periods of rapid growth or organizational

  change.

  ● Proficiency with Docebo LMS or similar enterprise learning management systems.

  ● Experience creating and maintaining training matrices for different roles within a 503b

  pharmacy setting.

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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