Full-Time

Frontend Software Developer Engineer 4

Confirmed live in the last 24 hours

Conversica

Conversica

51-200 employees

AI-driven customer conversation automation

AI & Machine Learning

Compensation Overview

$160,000 - $190,000Annually

+ Equity

Senior

Remote in USA

Required Skills
Agile
JavaScript
UI/UX Design
React.js
Node.js
AWS
Vue.js
Development Operations (DevOps)
Requirements
  • Bachelor’s degree in Computer Science, related technical field, or equivalent experience
  • 8 - 12+ years professional hands-on software development experience building web-based UIs
  • Expert in UI technologies and frameworks: React with Redux Toolkit (RTK) and hooks, or similar frameworks such as Vue.js, Svelte
  • Javascript ES6 / Node.js / HTML5 / CSS3
  • UI Test Automation - Cypress / Playwright / Testing Library
  • Proficient in a broad range of software design approaches and common UX patterns
  • Strong skills surrounding the user experience. Eye for design and attention to detail
  • Experience constructing UIs that present complex technical concepts to non-technical users
  • Experience with agile SaaS and DevOps methodologies including CI/CD, automation, and leveraged use of open-source software
  • Familiarity with visualizing and interacting with internal and third-party APIs
  • Growth mindset, customer orientation, and a bias for automation
  • Develop according to privacy by design and security by design principles
  • Ability to identify privacy and security workflow non-functional requirements and escalate any potential security or privacy design questions to Conversica’s Architectural and Security teams during the design phase
  • General understanding of U.S. and international privacy laws and regulations, especially as it relates to database access and design (Applicable Conversica Regulations - GDPR, CCPA, CAN-SPAM, and COPPA)
  • General understanding of applicable security frameworks (AWS CIS Benchmark, SOC 2, ISO 27001, HIPPA, PCI-DSS)
Responsibilities
  • Develop new, and enhance existing, user experiences across the portfolio of Conversica SaaS offerings
  • Deploy and maintain frontend services in production environments; learn from real-world data and devise plans to improve the customer experience of our applications
  • Lead or significantly contribute to large feature or entire system releases; usually multi-person projects that cross engineering team boundaries
  • Lead and mentor software engineers on the team; be a positive multiplier to team performance
  • Assess industry innovation to leverage as part of our technology strategy
  • Write code! Develop new, and enhance existing, services and applications across the portfolio of Conversica SaaS offerings
  • Craft technical approach documents for UI architecture and front-end methodologies
  • Lead technical design reviews, code reviews, and actively contribute to engineering best practices and automation
  • Enhance our UI component library; drive UI standards and automated testing
  • Partner closely with UX Design, Product Management, and Customer Success as a strategic part of our product development engine
  • Apply yourself to continuous learning and experimentation to strengthen your skill set

At Conversica, employees are at the forefront of advancing conversational AI technology, which enhances customer experiences and drives revenue growth through meaningful interactions at every customer touchpoint. The company is a leader in using AI to optimize customer engagement, providing a competitive advantage in the AI-driven market. Working here offers a unique opportunity to contribute to a team that values cutting-edge technology and innovation in improving business communication and customer relationship management.

Company Stage

Series E

Total Funding

$157M

Headquarters

Foster City, California

Founded

2007

Growth & Insights
Headcount

6 month growth

3%

1 year growth

0%

2 year growth

-19%