We’re looking for a highly organized, people-focused individual who thrives in a fast-paced environment, communicates with confidence, and enjoys keeping things on track behind the scenes.

Legal experience is not required – we will provide training for the right candidate.

Requirements:

High school diploma required
1+ year of customer service, administrative, or office experience.
Polished telephone and email communication skills
Basic proficiency with Microsoft Office
Bilingual (English & Spanish)

Preference:

Experience working in a fast-paced office environment
Ability to manage a high-volume workload while staying organized and detail-oriented

Job Overview:
The Pre-Litigation Case Manager will support attorneys during the early stages of a case, from initial client intake through pre-litigation. This role works closely with the legal team to keep cases organized, ensure timely communication, and help move matters forward efficiently.

Strong communication skills and professional phone etiquette are important, as the Case Manager will regularly speak with clients, answer questions, and provide updates on their case.

This role is a great opportunity for someone who enjoys helping others and staying organized. The Case Manager plays an important part in supporting the legal team and helping deliver a positive experience for clients.

Responsibilities:

Communicate with clients daily by phone, email, and other channels
Manage a high number of cases (200+) and help keep them moving forward
Prepare case documents and gather supporting information
Review and organize medical records and billing documents
Draft basic letters and emails to clients and other parties
Handle incoming faxes and mail and file them appropriately
Track cases from start to finish to ensure steady progress

Employee Perks:

Health, vision, and dental insurance
401(k) with up to a 4% match
3 weeks of paid time off
Paid holidays
Great work/life balance—no long hours
Free on-site parking
Stable job with a growing law firm and a supportive team

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Case Manager

DiPasquale Moore