Full-Time
Quality Assurance Manager
Michael Baker International
1,001-5,000 employees
Engineering and consulting for infrastructure projects
Compensation Overview
$125k - $190k/yr
Remote in USA
Remote
 QA & Testing (1) |
|---|
- 15 + years of industry or related experience (will consider specific responsibilities in lieu of years’ experience)
- Accredited Degree (or equivalent) in Construction Management, Engineering, Business, or a related field
- Position will require an ability to author project specific quality plans with experience executing quality assurance on multiple simultaneous projects
- Specific experience with Design and Design Quality Management on large and/or Design Build projects is preferred
- Experience with State Department of Transportation and/or Federal Horizontal/Vertical Design project will also be considered
- Quality management certification(s) such as ASQ’s Certified Quality Manager, or the US Army Corps of Engineers certified Quality Manager
- Demonstrated experience in the Architect/Engineering/Construction field including project/program management, project quality management, and/or design experience
- Experience authoring and/or leading quality processes/plans including audits
- Experience with Design-Build projects
- Preferred experience with State Department of Transportation or Federal clients
- Strong technical proficiency in Quality-related areas, including ISO 9001, ACI, ASME, PMI, ASQ, related legislation, auditing, and data analysis
- Experience in continual improvement activities including nonconformity reporting, corrective/preventive action reporting, and root cause analysis
- Ability to travel and visit project teams and/or construction locations throughout the United States
- Ability to coordinate multiple projects, measure and report to leadership and support process standardization/improvement
- Ability to make recommendations, make proactive decisions, and act based on technical proficiency
- Experience and acumen required to anticipate client requirements, work proactively regarding risk and claim management, and work with full autonomy
- Superior presentation skills and verbal / written communication skills
- Proven relationship-building and the ability to work with a variety of stakeholders in a team environment
- Superior leadership skills with ability and willingness to face challenges, solve problems, and motivate others, while maintaining effective relationships with internal & external customers
- For each assigned project, you will be responsible for development of the Project Quality Plan, establishment of project quality governance, and independent verification of quality processes throughout design and construction.
- you will also support recruiting and interviewing the Project Quality Manager (PQM), and after plan development, the role transitions quality execution responsibility to the Project Quality Manager while maintaining oversight and assurance of compliance with contract, organizational, and any ISO-aligned quality requirements.
- This position primarily supports Design-Build projects where Michael Baker has Designer of Record Responsibilities.
- Ensure project quality processes are fully defined, documented and communicated; create new and update existing processes according to Michael Baker and client standards and requirements
- Develop project specific quality plans and facilitate training to project teams before work begins on each project
- Develop plan to transition responsibilities for overall quality after plans are complete and supporting project quality assurance activities
- Oversee development and implementation of an organizational and responsibility matrix for the Quality team
- Monitor, measure and report on all project specific quality management activities including project specific quality plan and updates, project quality governance, project deliverable/submittal quality management activities, quality training, project audits, process improvement / lessons Learned, support project closeout for quality activities
- Maintain relationships and communication tools as needed with project managers, project design quality managers, quality team including discipline specific checker and review team, engineering managers and key subject matter experts (SMEs), Michael Baker vertical leadership for quality reporting
- Develop and communicate the performance standards and metrics by which the quality will be measured with monthly and quarterly project quality metrics (e.g., NCRs, submittals completed on time, defect rate, quality verifications forms submitted, and others as required by the project), related quality activities regarding including changes and risk, Impacts to quality from project activities including scope, budget and schedule, and define spot checks with team to include frequency and agenda
- Develop regular status reports for assigned projects including key metrics, project quality status, client satisfaction, lessons learned and risk look ahead
- Provide Quality Management Leadership supporting the continuous improvement of the Michael Baker Way, Michael Baker corporate quality practices, quality process mapping, quality governance structure, automation and lessons learned improvements
- Build quality related training materials for different audiences
- Actively participate and lead quality initiatives as part of the corporate quality team
- Act in a manner of integrity that shows support for the company, its values, and the employees, while maintaining constant focus on meeting or exceeding customer requirements and expectations
- Participate in industry, client, and community relations to enhance and promote Michael Baker International
Michael Baker International delivers engineering and consulting services for infrastructure projects across five verticals: Infrastructure, Design-Build Services, Federal Programs and Services, Consulting and Technology Solutions (CTS), and Sustainable and Resilient Solutions (SRS). Its work covers bridge, highway, water, rail and transit, and aviation design, as well as planning, architecture, environment, construction and program management. The company uses modern technologies such as intelligent transportation, engineered models, and public safety SaaS to support projects. With over 4,900 employees in more than 90 offices, it differentiates itself through long-standing experience (80+ years), breadth of services, and a collaborative, innovative culture aimed at delivering high-quality solutions. Its goal is to make a difference for clients and communities by evolving into a full-service engineering and consulting firm through collaboration and technological advancement.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Alexandria, Virginia
Founded
1940
Simplify's Take
What believers are saying
- U.S. Army NG9-1-1 contract runs through August 2030 boosting revenue.
- Stefano Esposito's 35-year expertise accelerates AI product strategy.
- Rod Malehmir leads 400+ technologists advancing Vision 2030 goals.
What critics are saying
- HNTB's Joanna Pinkerton steals GovTech market share within 12 months.
- WSP replicates operations using poached Peters and Reed talent.
- Federal budget cuts slash 20-30% GovTech revenue by 2028.
What makes Michael Baker International unique
- GovTech vertical delivers AI-native SaaS for public safety modernization.
- NG9-1-1 GIS contract standardizes data across 54 U.S. Army installations.
- Acquired Aura Solutions and AstreaX enable scalable government software.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Remote Work Options
Professional Development Budget
Commuter Benefits
Wellness Program
401(k) Retirement Plan
Company News
Michael Baker International welcomes Akila Thamizharasan, P.E., PTOE, PMP, as Office Executive for Central Texas. PR Newswire Today at 8:36am PDT Transportation leader brings nearly 25 years of experience to drive strategic growth and client engagement across Austin/Round Rock and San Antonio markets PITTSBURGH, March 18, 2026 /PRNewswire/ - Michael Baker International, a global leader in engineering, consulting and digital solutions, today announced that Akila Thamizharasan, P.E., PTOE, PMP, has joined Michael Baker International as Office Executive for Central Texas, which is comprised of the firm's Austin/Round Rock and San Antonio offices. In this role, Ms. Thamizharasan will lead the firm's strategic growth and client engagement across Central Texas by strengthening existing relationships and cultivating new opportunities to expand Michael Baker's footprint in the broader Texas market. She will enhance operational effectiveness and project delivery by driving business development, elevating execution and quality standards and promoting service excellence across disciplines. Ms. Thamizharasan will advance a collaborative and growth-oriented culture by partnering with Texas leaders to foster continuous learning, synergies and innovation. "Akila brings nearly 25 years of transportation experience and a deep understanding of program management at every level of government to her role as Office Executive," said Tommy Montgomery, P.E., Southern Regional Director at Michael Baker International. "Her collaborative approach across the public and private sectors, combined with her expertise in planning, design, systems safety and emerging technologies, makes her a tremendous asset to our clients. Just as important, Akila is a respected mentor and team builder who knows how to develop talent and deliver results. I look forward to partnering with her as we continue to grow our presence across Central Texas and deliver exceptional outcomes for our clients." Ms. Thamizharasan joins Michael Baker as an accomplished transportation professional who has successfully led strategic initiatives involving emerging technologies and managed programs across both public and private sectors. She most recently served as Associate Vice President for AECOM and was previously Director of Advance Project Development in the Texas Department of Transportation (TxDOT) Austin District. Earlier in her career, Ms. Thamizharasan was Senior Project Manager for CDM Smith and Senior Transportation Project Engineer for Tetra Tech. Ms. Thamizharasan earned a Master of Science degree in Transportation Engineering from Clemson University and a Bachelor of Science degree in Civil Engineering from the University of Madras (India). About Michael Baker International Michael Baker International is a leading provider of engineering, consulting and technology services spanning four Verticals: Infrastructure, Integrated Design and Advisory (IDA), Mitigation, Environmental, Resiliency, Response and Recovery (MER3) and GovTech. The firm's Practices encompass all facets of infrastructure, including design and civil engineering for diverse bridge, highway, water, rail and transit and aviation projects, as well as planning, architecture, environmental and construction and program management. For more than 85 years, the company has been a trusted partner to clients, providing comprehensive services and solutions, delivering expertise and quality, and embracing emerging technologies and the latest innovations - like intelligent transportation, engineered models and public safety software as a service (SaaS). The company has more than 6,000 employees across more than 120 office locations. Michael Baker's Wolf Pack is committed to Making a Difference for clients and communities through a culture of innovation, collaboration and technological advancement while evolving its business to become a full-service engineering and consulting firm. SOURCE Michael Baker International This is a paid placement. For further inquiries, please contact PR Newswire directly.
People News: HNTB, Michael Baker International. HNTB's Diana Mendes, AICP, is inducted into the College of Fellows of the American Institute of Certified Planners (AICP). Also, Joanna Pinkerton, PE, is named HNTB's National Practice Leader for Digital Infrastructure Solutions; and Michael Baker International names Rod Malehmir, PhD, Executive Vice President and Chief Technology Officer. Diana Mendes, AICP, Corporate President of Infrastructure and Mobility at HNTB, has been inducted into the College of Fellows of the AICP, the organization's highest honor. The recognition honors planners whose careers have made "transformative contributions" to communities and the planning profession. Fellows are nominated by their peers and selected based on their sustained impact on the profession and the communities they serve. Mendes has nearly four decades of experience guiding complex transportation initiatives that "strengthen mobility, support environmental stewardship and improve how infrastructure serves communities," the firm noted. In her role at HNTB, she leads the firm's national efforts to advance infrastructure and mobility solutions, working with transportation agencies to enhance planning, project development and delivery. At HNTB, Mendes has helped shape the firm's national approach to infrastructure planning and project delivery, establishing technical guidance, training programs and operational practices "that strengthen support for clients advancing major transportation initiatives." Her leadership, the firm says, "has helped bolster HNTB's role in working with agencies to navigate federal requirements." Throughout the industry, her impact extends through national policy and professional development, including her work training more than 2,000 professionals through the National Transit Institute (NTI). "I am deeply honored to be inducted into the College of Fellows alongside so many planners whose work has shaped our communities and profession," Mendes said. "Planning plays a vital role in helping communities grow, adapt and thrive. This recognition reflects the many partnerships and collaborations that have advanced meaningful infrastructure solutions across the country." Mendes will be formally recognized as part of the 2026 Class of Fellows at the American Planning Association's National Planning Conference in Denver on April 26, 2026. Joanna M. Pinkerton, PE, has been named HNTB's National Practice Leader for Digital Infrastructure Solutions. With more than 30 years of experience spanning infrastructure delivery, agency leadership and technology-enabled innovation, Pinkerton will lead the firm's strategy, growth and delivery of integrated digital solutions. In this role, Pinkerton will partner with clients to use data intelligence and advanced technologies in planning, design, delivery and operations of their transportation programs. Prior to joining HNTB in 2024, Pinkerton served as President and CEO of the Central Ohio Transit Authority. Under her leadership, the agency launched one of the nation's first public mobility-on-demand systems and tested on-demand technology for high-capacity transit. "I'm excited to continue building on HNTB's industry leading work in digital infrastructure across all modes of transportation, focused on leveraging data, advanced analytics and emerging technologies to enable better outcomes for our clients, based on the needs of their agencies and communities," Pinkerton said. Pinkerton holds a bachelor's degree in civil engineering from Ohio Northern University and is a professionally licensed engineer in Ohio. Michael Baker International on Feb. 23 announced it has named Rod Malehmir, PhD, Executive Vice President and Chief Technology Officer. In this role, Dr. Malehmir will lead the firm's technology vision and initiative, "advancing the deployment of AI-powered digital solutions and translating advanced AI and digital capabilities into scalable, operationally embedded solutions that help clients modernize legacy environments, improve decision-making and achieve measurable, mission-critical outcomes in cost-efficient manners." These efforts, the firm says, "reflect Michael Baker's long-standing commitment to delivering best-in-class solutions through its continuous pursuit of Technology, Differentiation, and Innovation (TDI)." In recent years, the firm has deepened its focus on and investment in technologies for the future, "methodically expanding its capabilities through internal incubation and strategic acquisitions." As a result, the technology team now includes more than 400 top-tier professionals and continues to drive rapid growth across the firm's technology platforms. "Technology has always been at the heart of how we deliver excellence at Michael Baker International, and we have long embraced innovation to stay at the forefront of the AEC industry. As AI reshapes the landscape, our focus is on building advanced platforms that unlock new possibilities for our employees and create lasting impact for our clients," said Michael Baker International CEO Brian A. Lutes. "I look forward to partnering with Rod as we embark on the next chapter of our technology journey - one that reimagines how we work, innovate and lead in service of our mission: We Make a Difference." As Executive Vice President and Chief Technology Officer, Dr. Malehmir will channel a "One Michael Baker" approach to advance the firm's Vision 2030 goal of evolving into a next-generation, technology-driven engineering and consulting firm. He joins Michael Baker from Tetra Tech, where he most recently served as Senior Vice President of AI & Digital Solutions. He holds a Doctor of Philosophy degree in Physics with a focus on AI from the University of Alberta, as well as a Master of Science degree and a Bachelor of Science degree in civil engineering. * February 25, 2026 * C&S/IT * February 25, 2026 * News * February 19, 2026 * News
Michael Baker International promotes William Neider, P.E., to National Mining and Reclamation Practice Manager. News provided by. PITTSBURGH, Jan. 28, 2026 /PRNewswire/ - Michael Baker International, a global leader in engineering, consulting and digital solutions, today announced that William Neider, P.E., has been promoted to National Mining and Reclamation Practice Manager. In this role, Mr. Neider will spearhead the growth of Michael Baker's Abandoned Mine Lands (AML) business, positioning the firm to capture new opportunities by engaging private mining operators and multiple state abandoned mine reclamation agencies to broaden the client base across the mining and reclamation sectors. He will lead the firm's efforts to provide high quality, timely and innovative solutions for its mining and reclamation clients, enhancing Michael Baker's reputation as a forward-thinking leader in the industry. Additionally, he will partner with Office Executives and Regional Directors across the company to strengthen local relationships and activate cross-office teams to deliver impactful, community-focused reclamation programs. "Michael Baker International has been providing AML reclamation services since the federal government first enacted Operation Scarlift in 1968," said Steven Savich, P.E., CQM-C, Practice Executive - Land Development and Infrastructure. "With William's leadership, we are expanding that legacy, delivering innovative, community-focused solutions that uphold the highest environmental standards and consistently exceed client expectations." Mr. Neider is a versatile leader with deep expertise in mining-related projects, as well as decades of experience managing and designing infrastructure across a wide range of sectors including commercial, military, residential, industrial and educational and brings nearly 30 years of experience to his new role. He joined Michael Baker in 2009 as a Project Manager and has progressively grown his responsibilities and expertise, first as Land Development Manager, and most recently as Director of Land Development. Earlier in his career, he was a Civil Engineer and Project Manager for MS Consultants. Mr. Neider is a member of the Society of American Military Engineers. He earned a Bachelor of Applied Science degree in Civil Engineering from Youngstown State University. About Michael Baker International Michael Baker International is a leading provider of engineering, consulting and technology services spanning four Verticals: Infrastructure, Integrated Design and Advisory (IDA), Mitigation, Environmental, Resiliency, Response and Recovery (MER3) and GovTech. The firm's Practices encompass all facets of infrastructure, including design and civil engineering for diverse bridge, highway, water, rail and transit and aviation projects, as well as planning, architecture, environmental and construction and program management. For 85 years, the company has been a trusted partner to clients, providing comprehensive services and solutions, delivering expertise and quality, and embracing emerging technologies and the latest innovations - like intelligent transportation, engineered models and public safety software as a service (SaaS). The company has more than 5,100 employees across more than 90 office locations. Michael Baker's Wolf Pack is committed to Making a Difference for clients and communities through a culture of innovation, collaboration and technological advancement while evolving its business to become a full-service engineering and consulting firm. SOURCE Michael Baker International
U.S. Army selects michael Baker International for multi-year NG9-1-1 GIS modernization across 54 installations. Michael Baker International has been selected by the U.S. Army to lead a multi-year NG9-1-1 GIS upgrade at 54 CONUS installations. Find out what's at stake. Michael Baker International, in collaboration with portfolio company DATAMARK Technologies, has been awarded a multi-year contract by the U.S. Army's Product Director Base Emergency Communications System (PD BECS) under PEO C3N to deliver Next Generation 9-1-1 (NG9-1-1) compliant Geographic Information System (GIS) and addressing data across 54 continental United States (CONUS) Army installations. The project will standardize geospatial data in alignment with National Emergency Number Association (NENA), SDSFIE, and United States Postal Service (USPS) protocols to improve emergency response and call routing accuracy.
Michael Baker International selected by U.S. Army to develop NG9-1-1 GIS and addressing data at 54 Army installations. News provided by. PITTSBURGH, Dec. 16, 2025 /PRNewswire/ - Michael Baker International, a global leader in engineering, consulting and technology services, today announced that the firm, with support from portfolio company DATAMARK Technologies, has been selected by the U.S. Army's Product Director Base Emergency Communications System (PD BECS), Program Executive Office for Command, Control, Communications, and Network (PEO C3N) to support Public Safety Answering Point (PSAP) modernization at Continental United States (CONUS) installations by developing Next Generation 9-1-1 (NG9-1-1) Geographic Information System (GIS) and addressing data at 54 Army installations. As part of this effort, the team will collaborate closely with the U.S. Army and their Naval Information Warfare Center Atlantic support to produce road centerlines, address points and emergency service boundaries that comply with National Emergency Number Association (NENA), Spatial Data Standards for Facilities, Infrastructure and Environment (SDSFIE) and United States Postal Service (USPS) standards. "This project represents a major step forward to strengthen emergency response capabilities across U.S. Army facilities," said John Hurley, P.E., PMP, National Market Lead - Army at Michael Baker International. "Michael Baker's long-standing work with the U.S. Army's Installation Geospatial Information & Services (IGI&S) Program, combined with DATAMARK Technologies' leadership on statewide NENA-compliant NG9-1-1 GIS projects, makes our team uniquely positioned to partner with the U.S. Army to deliver GIS data that supports a resilient, future-ready emergency communications infrastructure that protects lives and enhances mission readiness." This initiative will deliver advanced NG9-1-1 GIS data and information for 9-1-1 call management and Computer-Aided Dispatch (CAD) systems designed to improve the speed, accuracy and reliability of emergency communications for military personnel and surrounding communities. Once complete, the upgraded systems and GIS data will ensure that emergency calls from landlines, mobile phones and internet-based devices are routed quickly and accurately with dispatchable location data to guide first responders, while being resilient against outages and capable of seamless coordination with other military and civilian emergency networks. By integrating GIS-based mapping, mobile applications and real-time data sharing, the project will streamline response efforts across the U.S. Army's emergency infrastructure. As part of this project, a combined team assembled from more than 300 GIS professionals from Michael Baker's Geospatial Practice and DATAMARK Technologies will work together as One Michael Baker to provide local addressing program coordination with installation GIS teams, GIS data creation, data remediation, boundary facilitation and coordination with municipal PSAP and GIS departments, GIS quality control and validation and data development to support the U.S. Army's CAD systems. The project is a multi-year task order running through August 2030. About Michael Baker International Michael Baker International is a leading provider of engineering, consulting and technology services spanning four Verticals: Infrastructure, Integrated Design and Advisory (IDA), Mitigation, Environmental, Resiliency, Response and Recovery (MER3) and GovTech. The firm's Practices encompass all facets of infrastructure, including design and civil engineering for diverse bridge, highway, water, rail and transit and aviation projects, as well as planning, architecture, environmental and construction and program management. For 85 years, the company has been a trusted partner to clients, providing comprehensive services and solutions, delivering expertise and quality, and embracing emerging technologies and the latest innovations - like intelligent transportation, engineered models and public safety software as a service (SaaS). The company has more than 5,100 employees across more than 90 office locations. Michael Baker's Wolf Pack is committed to Making a Difference for clients and communities through a culture of innovation, collaboration and technological advancement while evolving its business to become a full-service engineering and consulting firm. About DATAMARK Technologies DATAMARK Technologies provides a new era of 9-1-1 and redefines interoperability for the public safety industry. The company combines DATAMARK, Michael Baker International's public safety division known for best-in-class GIS data management and software solutions, with Digital Data Technologies, LLC (DDT), a top-tier NG9-1-1 location services provider. This strategic union heralds a new era of 9-1-1 and redefines geospatial data management for the public safety industry. DATAMARK Technologies offers a fully integrated solution that empowers public safety agencies to manage, maintain and leverage GIS data to the highest industry standards. The unified approach breaks down barriers of data silos to improve call routing accuracy, offer seamless discrepancy resolution and provide unwavering location fidelity for call takers with enhanced interoperability. To learn more, visit datamarkgis.com SOURCE Michael Baker International