Full-Time

Customer Service Representative

Confirmed live in the last 24 hours

R1 RCM

R1 RCM

10,001+ employees

Revenue cycle management solutions for healthcare

Enterprise Software
Healthcare

Compensation Overview

$14.69 - $19.3Hourly

Entry

New Baltimore, MI, USA

Location: Ascension St. John Macomb Township.

Category
Customer Support
Customer Success & Support
Required Skills
Customer Service
Requirements
  • High School Diploma or GED
  • Excellent customer service experience
Responsibilities
  • Working on computers and answering phones to intake information in a busy environment.
  • Helping people who may be very ill or worried.
  • Fast-paced work environment, often on your feet assisting patients complete their registration.
  • A team you can rely on.

R1 RCM provides Revenue Cycle Management (RCM) solutions to healthcare providers, including hospitals and physician groups. The company uses technology to streamline financial and administrative processes, helping clients reduce costs and improve patient satisfaction. R1 RCM offers both comprehensive and targeted services for various parts of the revenue cycle, often partnering with organizations through long-term contracts with performance incentives. Their goal is to enhance the financial performance of healthcare providers while allowing them to focus more on patient care.

Company Stage

IPO

Total Funding

N/A

Headquarters

Murray, Utah

Founded

2003

Growth & Insights
Headcount

6 month growth

11%

1 year growth

24%

2 year growth

37%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased telehealth adoption boosts demand for RCM solutions integrating telehealth billing.
  • Value-based care models create opportunities for R1 RCM's tailored revenue cycle solutions.
  • Growing trend of outsourcing RCM functions benefits R1 RCM's business model.

What critics are saying

  • Inconsistencies in service turnaround times and accuracy may affect client satisfaction.
  • Acquisition by TowerBrook and CD&R could disrupt operations and client relationships.
  • $4.5 billion debt package for acquisition may strain R1 RCM's financial resources.

What makes R1 RCM unique

  • R1 RCM specializes in end-to-end revenue cycle management for healthcare providers.
  • The company leverages advanced technology to streamline financial and administrative processes.
  • R1 RCM offers performance-based incentives through long-term contracts with healthcare organizations.

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