IT Business Analyst

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $72,500.00 - $109,000.00 (Amount based on relevant experience, skills, and competencies.)

At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, enhances customer and employee experiences, while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry.

About This Job

The Payments IT Business Analyst II position will partner with the others in the Core Banking Application Payments family to implement, maintain, and enhance the bank’s payment rails.This position will support the IT Payments Service strategy and planning by driving the Agile process and ensuring the team has well-defined and actionable tasks.This includes, but is not limited to, driving out quality requirements with the appropriate teams, coordinating with developers and architects to build and implement technology solutions, and keeping well-informed of technology trends and developments.

Essential Functions

• Collaborate with line of business and project leadership to analyze complex business problems to determine an IT solution while developing and analyzing functional specifications

• Assist in designing efficient IT solutions to meet business and technological needs

• Document and diagram project requirements, which support development efforts

• Create user stories to reflect system needs to ensure customer expectations are met

• Participate in and Lead Agile Ceremonies, including standups, backlog grooming, etc

• Manage Team task board for both system deliveries and working tasks

• Open and close issue tickets with vendor, while proactively identifying and removing project/product impediments

• Contribute to and execute process improvement initiatives for the team

• Schedule and facilitate meetings to establish quality project requirements and independently work on assigned tasks

• Collaborate and coordinate problem-solving efforts between clients and IT or third-party vendors, software support, investigation and analysis of problems related to the analyst area of responsibility

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Understanding of the Agile methodology along with the ability to lead, participate and complete deliverables for ceremonies

• Ability to work closely and communicate clearly and effectively with variety of technical and non-technical roles which include Product Owners, Project Management, Developers, Testers, Managers, etc.

• Desire and ability to mentor, share skills, knowledge and expertise

• Ability to read and create diagrams, User Experience flows and associated artifacts

• Ability to understand the flow of work which includes forecasting, release planning, sprint planning and process improvement efforts  

• Capable of delivering on multiple competing priorities with little supervision

• Ability to independently drive tasks to completion in an efficient and timely manner

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Proficiency with Microsoft suite of technologies such as Azure DevOps/TFS, Word, Excel and Outlook

Education & Experience

• Bachelor’s degree in Computer Science, Business Administration, Finance or equivalent combination of education and experience required

• 3+ years of experience writing business requirements or equivalent experience required

• 1+ year experience working on an Agile/Scrum Team required

• Certified Scrum Master certification preferred, or ability to obtain within one year of hire

*Must be eligible to work in the US without sponsorship now or in the future

**Level of role is determined by knowledge, experience, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the IT Business Analyst II & III job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $72,500 to $109,000 annually. Depending on the job level, this position may be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

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The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.  Click here to learn more.

Location: 922 Walnut St, Kansas City, Missouri 64106

Time Type:

Full time