Data Scientist Consultant

Introduction

Job Title: Data Scientist Consultant 

Overview:
SymphonyAI is a leading enterprise AI solutions provider dedicated to helping retailers and manufacturers optimize business operations through advanced analytics, planning, and automation solutions. Our products support global organizations in enhancing supply chain efficiency, inventory performance, forecasting accuracy, and customer satisfaction. We are committed to delivering measurable outcomes for our clients through innovative technology, deep domain expertise, and strong customer partnerships.We are seeking a Consultant – Forecaster / Data Scientist to support demand forecasting and replenishment activities for retail customers. This customer-facing role focuses on ongoing production support for a UK-based retailer. The ideal candidate will possess experience in demand planning, forecasting models, machine learning, and data analysis, along with the ability to work closely with customers to improve forecast accuracy and optimize planning performance. This position requires strong analytical thinking, hands-on technical capability, and the ability to identify trends, troubleshoot issues, and recommend continuous improvements to forecasting processes.

Job Description

Key Responsibilities:

Forecasting & Planning Support:

• Provide daily demand forecasts to customers and ensure forecast outputs are delivered accurately and on time.
• Run and monitor the DFAI module to support forecasting and replenishment activities.
• Maintain forecasting configurations, parameters, and business rules to ensure optimal system performance.
• Analyze forecast performance, identify root causes for variances, and recommend corrective actions.

Data Analysis & Model Performance:

• Review forecast accuracy metrics and identify opportunities to improve model performance.
• Analyze large volumes of retail and supply chain data to identify patterns, trends, and business insights.
• Work with internal teams and customer stakeholders to improve forecast quality and replenishment effectiveness.
• Support continuous improvement initiatives by recommending enhancements to forecasting approaches, parameters, and processes.

Technical Support & Automation:

• Use Python and related tools to automate processes, perform data analysis, and support model monitoring activities.
• Work with Docker, GitHub, and related development tools to manage code, deployments, and workflows.
• Support issue resolution, troubleshooting, and validation of forecast outputs.
• Collaborate with engineering and product teams to address system issues and implement improvements.

Customer Engagement & Reporting:

• Engage directly with customer stakeholders to review forecast results, discuss performance, and address concerns.
• Prepare reports, dashboards, and summaries related to forecast accuracy and business performance.
• Support regular customer meetings and provide recommendations for process optimization.
• Maintain clear documentation of forecasting logic, model assumptions, and process updates.

Qualifications:

• Bachelor’s degree in Data Science, Statistics, Mathematics, Engineering, Supply Chain, Computer Science, or a related field.
• 3–6 years of experience in demand forecasting, data science, supply chain analytics, or retail planning.
• Strong understanding of demand planning, replenishment, and forecast accuracy measurement.
• Hands-on experience with Python, Pandas, and data analysis techniques.
• Experience with Docker, GitHub, and model deployment or support processes.
• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to work in a customer-facing environment and collaborate effectively with multiple stakeholders.
• Strong communication and presentation skills.

Preferred Qualifications:

• Experience working with machine learning models and forecasting algorithms.
• Familiarity with Polars and other modern data processing frameworks.
• Exposure to retail demand forecasting and replenishment systems.
• Experience supporting UK-based retail customers or working in managed services environments.
• Knowledge of supply chain planning concepts and inventory optimization.

Diversity & Inclusion Statement:
We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.

About Us

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.