Facilities Co-Ordinator

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. 

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Title: Facilities Co-Ordinator
Job Family Grouping: Global Facilities
Job Family: Facilities

How does this role contribute to our collective success?

The jobholder is responsible for providing day to day operational and administrative support for the London Facilities Team across a wide range of areas of responsibility and assisting to ensure that
Facilities services are delivered professionally and effectively on a consistent basis to both our external clients and internal AXIS colleagues.
This includes providing support and cover as required across all our client facing services, specifically switchboard, reception desk, hospitality and meeting room bookings.

What will you do in this role?

Responsibilities and tasks will cover a wide range of Facilities operational and administrative services in order to support our agile working environment, but will include:
Day To Day Facilities Services – the delivery of day to day operational support and services to ensure that first class service standards are maintained and to provide a first class service to our customers.
To support the management of the working environment to meet company and employee needs and resolve day to day Facilities issues regarding our agile office environment.
Building Management – to each day proactively take responsibility and ownership of our office space, dealing with all issues related to office environment, regularly walking the floors undertaking checks to ensure our space is maintained to a high standard and always fit for purpose.
High Profile/Use Areas – Ensuring that our “high profile/use” areas such as kitchens, toilets, copy points, collaborative spaces, drop-in rooms, meeting rooms etc are maintained and are fit for purpose at all times. This includes ensuring that the Topbrewer coffee machines are operational (including daily clean of each unit).

Health & Safety - To act as a Fire Warden and a First Aider for our space, to undertake inductions and to regularly inspect our office space for potential hazards.
Administration - To ensure that the Facilities team e-mail inbox is monitored regularly, to respond as required and to file emails appropriately to ensure a clear mailbox. To undertake various administrative tasks on behalf of the Facilities team. To include placing orders for products and services across a range of areas such as catering supplies, building maintenance etc.
To effectively manage and maintain our Purchase Order system, ensuring that purchase orders are placed with accurate and complete details, including specifications, quantities, costs etc
To check all Facilities Team invoices, recording all necessary data and keeping accurate records.
Team Support & Cover – to ensure that our service provision levels are not impacted in the absence of team colleagues, this role will provide support and cover as required across all our client facing services,
specifically on our reception desk, hospitality services and meeting room bookings.
You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

Experience and Qualifications
Knowledge and experience of providing a first-class customer service within a
corporate/professional environment
Knowledge and experience of working in a Facilities Team.
Knowledge and experience of undertaking various administrative tasks.
Knowledge of office related Health & Safety legislation – ideally with an IOSH qualification.
Trained First Aider.

Skills & Characteristics
•Proactive by nature, with a keen eye for detail.
•Excellent time management and organisational skills with the ability to prioritise.
•Ability to multitask and have a flexible approach to their work.
•Excellent oral and written communication skills.
•Ability to remain professional and calm in all situations.
•Friendly, approachable and presentable.
•Good IT skills, with ability to use Outlook, Word and Excel.
•Ability to build relationships with team colleagues and other AXIS employees.
Role Factors:

In this role, you will typically be required to:
Be in the office 5 days per week

What we offer:
You will be eligible for a comprehensive and competitive benefits package which includes medical
plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement,
paid annual leave, and much more.