Talent Account Director

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  

As an Account Director in the LinkedIn Talent Solutions team, you will be a trusted adviser with a primary focus on delivering value to our customers within the Large Enterprise sector. Your role involves effectively guiding customers to engage with our Talent & Learning solutions, ensuring their success and fostering growth. While strategic selling and meeting/exceeding revenue goals are crucial aspects of the role, maintaining the best interests of clients is paramount, acting as their internal advocate for success.

Responsibilities:

• Conduct in-depth research on customers' businesses, preparing insightful questions and perspectives for customer meetings.
• Utilize layered, open-ended questions to thoroughly understand and clarify customer objectives and challenges.
• Build strong relationships with various stakeholders across the customer's organization.
• Adapt communication style and content to meet the needs of different stakeholders.
• Prioritize selling solutions aligned with customer objectives rather than focusing solely on products.
• Drive customer decision-making by achieving a shared vision and considering value propositions that unite all stakeholders.
• Apply commercial thinking and business acumen when crafting and negotiating commercial agreements.
• Utilize data and insights to support investment recommendations or address customer objections.
• Proactively mitigate churn risk through a customer-centric approach.
• Engage customers consistently to confirm and clarify value, adjusting strategies as needed to optimize ROI.
• Identify opportunities to deliver greater customer value and drive customer growth.
• Apply business acumen in account planning, considering economic, industry, and company factors from a customer-centric perspective.
• Conduct in-person meetings with stakeholders, recognizing the importance of face-to-face interactions in building and nurturing relationships.
• Map key stakeholders in an account to assess the strength of the account relationship and create an account outreach strategy.
• Collaborate effectively with colleagues and cross-functional teams for optimal customer success.
• Demonstrate discipline in territory and account planning, forecasting, and quota attainment.
• Follow best practices when using CRM and other sales tools to manage sales and buyer cycles.
• Skill Requirement: Proficiency in Multithreading to enhance concurrent processing capabilities in the sales cycle.

Qualifications

Basic Qualifications:

• 3+ years of relevant sales experience.

Preferred Qualifications:

• Experience in Field Sales to large organizations, with an appetite to engage with multiple stakeholders in leadership/decision-making roles.
• Experience with SaaS opportunities, IT solutions, Consulting & Advisory, etc.
• Knowledge of software contract terms and conditions with the ability to create fair transactions.
• Proven experience carrying a revenue target with the ability to develop compelling strategies that deliver results.
• Excellent communication, negotiation, and forecasting skills.
• Demonstrated ability to find and manage high-level business in an evangelistic sales environment.
• Ability to gather and use data to inform decision-making and persuade others.
• Ability to assess business opportunities and understand prospective buyers.
• Ability to orchestrate the closure of business with an accurate understanding of prospect needs.

Suggested skills : 

• Strategic skills
• Executive presence
• Collaboration skills