Full-Time

Maintenance Supervisor

Posted on 9/10/2024

NRP Group

NRP Group

Develops, constructs, and manages multifamily housing

Real Estate

Mid

Austin, TX, USA

Category
Real Estate
Real Estate Property Management
Required Skills
Communications
Customer Service
Requirements
  • Direct and oversee all aspects of maintenance of the community
  • Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services
  • Maintain accurate records for all required reporting and record keeping outlined by NRP policy
  • Walk the property daily to uphold curb appeal and monitor safety issue
  • Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations
  • Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community
  • Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies
  • Communicate and advise Community Manager on recommendations for capital improvements and maintenance requirements for annual budget
  • Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment
  • Complete all service requests and apartment turnovers in line with NRP policy and procedure
  • Supervise use of property golf carts and all other major tools and equipment when applicable
  • Notify Community Managers with solutions for any safety or liability concerns as well as preventative maintenance needs
  • Conduct and document monthly safety meetings including procedures, training, safety equipment, • MSDA and use of equipment
  • Complete service requests from residents and team members in a timely fashion, in accordance with company policy
  • Ensure excellent customer service with courteous and professional attitude toward all customers and team members
  • Audit key tracking system daily and weekly
  • Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week
  • May occasionally be required to assist at other properties
  • Run errands to support the property as necessary
  • Support and assist Community Manager and Recruiting Department with new hire selection
  • Train, coach, and mentor team members, ensuring appropriate training is received
  • Create a team environment: hold weekly team meetings; manage by goals, open communication
  • Generate work and on-call schedule for service employees
  • Provide ongoing feedback to team members. Evaluate team members through scheduled formal written performance reviews. Take corrective action as necessary according to company policy.
  • Provide recommendations for compensation adjustments, promotions, and terminations
Responsibilities
  • Complete service requests from residents and team members in a timely fashion, in accordance with company policy
  • Ensure excellent customer service with courteous and professional attitude toward all customers and team members
  • Audit key tracking system daily and weekly
  • Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week
  • May occasionally be required to assist at other properties
  • Run errands to support the property as necessary
  • Support and assist Community Manager and Recruiting Department with new hire selection
  • Train, coach, and mentor team members, ensuring appropriate training is received
  • Create a team environment: hold weekly team meetings; manage by goals, open communication
  • Generate work and on-call schedule for service employees
  • Provide ongoing feedback to team members. Evaluate team members through scheduled formal written performance reviews. Take corrective action as necessary according to company policy.
  • Provide recommendations for compensation adjustments, promotions, and terminations

NRP Group specializes in the development, construction, and management of multifamily housing in the United States. The company acquires land, develops apartment complexes, constructs the buildings, and manages the properties after construction. This integrated approach allows NRP Group to oversee every step of the real estate process, ensuring quality and efficiency. Unlike many competitors, NRP Group focuses on both affordable and market-rate housing, catering to a diverse clientele that includes investors, municipalities, and residents. The company's goal is to provide high-quality living spaces while generating revenue through development fees, construction contracts, and property management services.

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for sustainable building practices enhances NRP Group's market appeal.
  • The rise of remote work boosts interest in multifamily housing with co-working spaces.
  • Smart home technology integration is a key selling point for NRP Group's developments.

What critics are saying

  • Rising construction costs could impact NRP Group's project budgets and timelines.
  • Higher interest rates may strain NRP Group's financial resources for new developments.
  • Growing competition in Florida's multifamily market may lead to reduced rental yields.

What makes NRP Group unique

  • NRP Group offers a fully integrated real estate service from development to management.
  • The company focuses on both affordable and market-rate multifamily housing projects.
  • NRP Group incorporates community-centric amenities, enhancing resident satisfaction and property value.

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