Full-Time

Employee Benefits Account Manager

Confirmed live in the last 24 hours

HUB

HUB

5,001-10,000 employees

Mid, Senior

College Station, TX, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
Requirements
  • 3+ years of experience in the employee benefits insurance field
  • Proficiency in MS Excel, Word, and Outlook
  • Superior customer service skills with a focus on excellent verbal and written communication
  • Possession of a current TX Life, Health & Accident license is required
Responsibilities
  • Act as the main point of contact for clients, addressing inquiries, concerns, and providing guidance on coverages, forms, contract requirements, and exclusions.
  • Foster collaboration with internal and external stakeholders to ensure client needs are met effectively.
  • Prioritize and manage day-to-day workload using agency procedures and systems.
  • Prepare market analyses and proposals, process renewals, and handle carrier submissions.
  • Handle intermediate-level inquiries, including explaining the nuances of HMOs, PPOs, and EPOs, understanding various plan types, eligibility guidelines, confidentiality requirements, waiting periods, and coverage forms.
  • Stay updated on industry knowledge to provide excellent customer service.
  • Assist employers with open enrollments, conduct on-site presentations, address billing issues, handle applications, manage eligibility, and provide support for ID cards.
  • Manage multiple tasks efficiently, ensuring accuracy and speed in completion.
  • Provide guidance and mentorship to Customer Service Representatives, fostering their growth and development.
  • Occasional travel may be required to meet client needs.

Company Size

5,001-10,000

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for cyber insurance offers new product opportunities for Hub International.
  • Interest in ESG factors allows Hub to develop specialized insurance products and services.
  • Expansion of the gig economy increases demand for tailored insurance solutions, benefiting Hub.

What critics are saying

  • Increased competition from firms like Marsh & McLennan may impact Hub's market share.
  • Integration of acquisitions like C&L Marine Insurance poses operational and cultural challenges.
  • Economic instability in North America could affect Hub's financial performance in new regions.

What makes HUB unique

  • Hub International's strategic acquisitions enhance its marine insurance capabilities in Florida.
  • The firm strengthens its retirement and wealth management services with key hires in Tennessee.
  • Hub's appointment of Carol Murphy boosts its casualty insurance expertise and leadership.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Flexible Work Hours

Professional Development Budget

Conference Attendance Budget

Unlimited Paid Time Off

Mental Health Support

Wellness Program

Phone/Internet Stipend

Home Office Stipend

Company News

PR Newswire
Mar 10th, 2025
Hub International Strengthens Marine Insurance Capabilities With Acquisition Of Cl Marine Insurance In Florida

CHICAGO, March 10, 2025 /PRNewswire/ -- Hub International Limited (Hub), a leading global insurance brokerage and financial services firm, announced today that it has acquired the assets of Scott Costolo, Inc. d/b/a C&L Marine Insurance (C&L Marine Insurance). Terms of the transaction were not disclosed.Headquartered in Boca Raton, Florida, C&L Marine Insurance is an independent firm specializing in marine insurance."We welcome Scott and his team to Hub," Chris Gardner, Chief Executive Officer of Hub Florida. "Scott's expertise will add value to our clients and help fuel growth in the region."Scott Costolo, President of C&L Marine Insurance, and the C&L Marine Insurance team will join HUB Florida.C&L Marine Insurance will be referred to as C&L Marine Insurance, a Hub International company.About Hub's M&A ActivitiesHub International Limited is committed to growing organically and through acquisitions to expand its geographic footprint and strengthen industry and product expertise. For more information on the Hub M&A experience, visit WeAreHub.com.About Hub InternationalHeadquartered in Chicago, Illinois, Hub International Limited is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, Hub's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow

PR Newswire
Mar 7th, 2025
Hub International Acquires Retirement And Private Wealth Books Of Business In Tennessee

CHICAGO, March 7, 2025 /PRNewswire/ -- Hub International Limited (Hub), a leading global insurance brokerage and financial services firm, has hired financial advisors Steven Glasgow and Jordan Sibler, and acquired their books of business. Terms of the transaction were not disclosed.With over 25 years of experience in retirement and wealth management services, Glasgow and Sibler have built a reputation for providing personalized strategies that help clients achieve their financial goals. Based in Nashville, Tennessee, they will join HUB Mid-South, where they will continue to serve clients with the same dedication and expertise."We're excited to welcome Steve, Jordan and their team to Hub," said Joe DeNoyior, President of Hub Retirement and Private Wealth. "They bring a collaborative approach that reinforces our mission to provide comprehensive, tailored financial strategies to individuals and businesses."Tony Leonard of MidCap served as financial advisor to Glasgow and Sibler.About Hub's M&A ActivitiesHub International Limited is committed to growing organically and through acquisitions to expand its geographic footprint and strengthen industry and product expertise. For more information on the Hub M&A experience, visit WeAreHub.com.About Hub InternationalHeadquartered in Chicago, Illinois, Hub International Limited is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 19,000 employees in offices located throughout North America, Hub's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow

Life Insurance International
Mar 6th, 2025
Hub International purchases MIV Insurance

Hub International, a provider of insurance brokerage and financial services, has acquired the assets of Malloy Imrie & Vasconi Insurance Services (MIV Insurance).

Newswire
Mar 6th, 2025
Hub International Acquires Drayton Valley Insurance

Hub International Limited, a global insurance brokerage, has acquired Drayton Valley Insurance Agency in Alberta, Canada. The terms of the deal were not disclosed. Drayton Valley Insurance Agency, which offers personal and commercial insurance, will now operate as Drayton Valley Insurance Agency, a Hub International company. Owner Dale Jones and his team will join Hub Prairies.

PR Newswire
Mar 6th, 2025
HUB INTERNATIONAL ENHANCES PERSONAL AND COMMERCIAL INSURANCE CAPABILITIES WITH THE ACQUISITION OF DRAYTON VALLEY INSURANCE AGENCY IN ALBERTA

CHICAGO, March 6, 2025 /PRNewswire/ - Hub International Limited (Hub), a leading global insurance brokerage and financial services firm, announced today that it has acquired Drayton Valley Insurance Agency, Ltd. (Drayton Valley Insurance Agency).