Full-Time

Customer Service Manager

Posted on 8/19/2024

Disher

Disher

51-200 employees

Product development and business consulting services

Consulting
Industrial & Manufacturing

Senior, Expert

Wyoming, MI, USA

Position requires onsite presence in Wyoming, MI.

Category
Real Estate
Real Estate Property Management
Real Estate Sales
Required Skills
Sales
Management
Customer Service
PowerPoint/Keynote/Slides
Requirements
  • Effective time management.
  • Attention to detail with strong organizational skills.
  • Ability to manage projects and adhere to deadlines.
  • Ability to multitask and work independently in an office setting and communicate effectively with other departments and employees.
  • Experience with construction management software.
  • Knowledge of requirements in lending and title for house closing transactions.
  • Bachelor’s degree in business, management, or another related field.
  • Minimum 5 years of experience in an administrative, sales or customer service role.
  • Experience in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
Responsibilities
  • High level of attention to detail to manage contracts and addendums while ensuring all documents are signed and submitted to appropriate parties on time.
  • Identify areas where technology can be used to work smarter not harder and to improve accuracy.
  • Communicate and process details on sales transactions accurately and timely to the internal team.
  • Maintain department written procedures and checklists to ensure process consistency and help prevent errors and rework.
  • Represent the department at meetings and report on department metrics.
  • Develop customer service team members to provide professional and exceptional customer service interactions.
  • Responsible to schedule closing dates with all parties and manage transactions for accuracy and efficiency to allow for a smooth closing process.
  • Manage the overall phone system organization and ensure phones are professionally answered to respond to customers.

DISHER provides a range of services focused on product development, talent attraction, and business consulting. The company works with clients to help them discover, design, engineer, and manufacture products and services that have a significant impact. Their team of over 160 experts collaborates with various clients, including Fortune 500 companies and independent inventors, to offer tailored solutions in product development, talent acquisition, and business strategy. DISHER stands out from competitors by having extensive experience across multiple industries such as automotive, medical, and consumer products, allowing them to address diverse client needs effectively. The main goal of DISHER is to enhance their clients' performance, productivity, and profitability.

Company Stage

N/A

Total Funding

N/A

Headquarters

Zeeland, Michigan

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for automation in food and beverage manufacturing boosts DISHER's market potential.
  • Partnerships with firms like THIRA ROBOTICS expand DISHER's technological capabilities.
  • Industry 4.0 technologies drive demand for DISHER's IoT and AI integration solutions.

What critics are saying

  • Increased competition from international firms may pressure DISHER's market share.
  • Rapid technological advancements require significant R&D investment to stay competitive.
  • Supply chain vulnerabilities in automotive and industrial sectors could impact solution delivery.

What makes Disher unique

  • DISHER offers a unique blend of engineering, talent, and business solutions.
  • The company has deep expertise in diverse markets like automotive and medical products.
  • DISHER's partnerships with international firms enhance its global reach and capabilities.

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