Head of Scheme Delivery
Posted on 3/21/2023
Octopus Energy

501-1,000 employees

Cloud-based renewable energy service
Company Overview
Octopus Energy is on a mission to transform energy globally, faster and cheaper than anyone imagined. They are are relentless in driving the smart grid technologies that'll deliver cheaper green electricity to fuel our homes, businesses, cars and heating.
Slough, UK
Experience Level
  • Significant understanding of Social Housing, Local Authority and other scheme oriented customers, such as house builders
  • Ability to seek opportunities and thrive in environments of growth
  • Understanding of full end to end customer experience within a contract management environment, specifically in local authority / Social Housing
  • Experience coordinating the delivery of projects with the customers and the installation teams (be the bridge between the two)
  • Experience working with customers to develop specific solutions to meet their needs; or ability to identify opportunities within tender processes
  • To be expert at delivering outrageously good customer experience
  • An entrepreneurial flair, the ability to think laterally, disruptively and inspire others to do the same
  • To be a self-starter and not afraid to roll sleeves up and get stuck in
  • To be able to build and maintain excellent working relationships with external customers
  • To be able to work with colleagues from across the business, playing a key part in shaping the customer proposition
  • To be willing to travel in order to build and maintain key stakeholder relationships
  • You will work closely with our senior leadership, business development team, installation teams, external partners & our customers to develop positively disruptive low carbon installation and maintenance propositions across the UK. This will include our leading electrification technologies such as solar, home batteries, air source heat pumps, chargers and more
  • You will be responsible for the on-the-ground delivery, working closely with our business development team to source and secure projects and with the end customer and our installation teams to deliver them