Full-Time
Project Operations Analyst
Posted on 9/23/2025
Align Communications
201-500 employees
Manages IT, cybersecurity risk, data centers.
Compensation Overview
$65k - $72k/yr
New York, NY, USA
In Person
 Finance & Banking (3) |
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- Bachelor's degree in Business, Finance, Operations, or related field (or equivalent experience).
- 2-5 years of relevant professional experience in finance, operations, project administration, or billing.
- Experience verifying and reconciling financial data across multiple systems (e.g., ConnectWise, Sage Intacct).
- Strong analytical, problem-solving, and organizational skills.
- Excellent written and verbal communication with the ability to present data and insights clearly.
- Proficiency with MS Office, especially Excel (formulas, pivot tables, data analysis) and PowerPoint.
- High attention to detail, with proven ability to manage multiple priorities in a fast-paced environment.
- Demonstrated initiative, follow-through, and customer focus.
- Own and administer the billing and project/agreement setup functions within ConnectWise PSA.
- Lead the monthly billing cycle, ensuring accuracy of invoices, tax calculations, and compliance with client agreements.
- Verify and reconcile data between ConnectWise and Sage Intacct to ensure financial accuracy and consistency.
- Maintain and manage sales/use tax resale certificates and ensure proper tax application within ConnectWise.
- Partner cross-functionally with Finance, Sales, and Project Managers to optimize billing accuracy and operational efficiency.
- Develop and maintain standardized reporting packages and executive dashboards to support decision-making.
- Identify, recommend, and implement process improvements and automation opportunities across PSA and financial workflows.
- Support purchasing operations, ensuring vendor and project requirements are aligned with internal controls.
- Act as a ConnectWise subject matter expert (SME), staying current with new features and best practices.
- Provide training and guidance to colleagues on ConnectWise and financial process workflows as needed.
- Prior experience with ConnectWise PSA and/or Sage Intacct.
- Experience with billing, accounts receivable, or project finance in a corporate environment.
- Familiarity with process automation and reporting/dashboard tools.
- Experience supporting or leading cross-functional operations or finance projects.
- Ability to train and mentor colleagues on system processes.
Align Communications provides technology infrastructure solutions globally, focusing on managed IT services, cybersecurity risk management, and data center deployment. Its offerings span IT advisory and assessment, design and deployment of data centers, and ongoing optimization through a managed services model. How it works: Align tailors end-to-end solutions for each client, starting with IT assessments and strategic roadmaps, then designing, deploying, and managing data center and IT environments, while continuously monitoring and improving security and performance. How it differs from competitors: With over 30 years of experience, Align combines advisory services, end-to-end data center lifecycle support, and rigorous cybersecurity risk management into a single provider, emphasizing customized plans for organizations of all sizes. Its goal: help clients build reliable, secure, and efficient technology infrastructure so they can focus on their core business activities.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1986
Simplify's Take
What believers are saying
- Skylar Moran appointed Director of Customer Success from Adlumin acquisition.
- Tailored data centers optimize for AI and HPC demands.
- 24x7x365 US-based NOC engineers ensure compliance and scalability.
What critics are saying
- N-able integrates Align Guardian tech, undercuts pricing in 6-12 months.
- CoreWeave hyperscale GPUs capture hedge fund clients in 12-24 months.
- Microsoft Copilot automates MDR, terminates Align cybersecurity in 6-12 months.
What makes Align Communications unique
- Align Guardian integrates Adlumin-powered ransomware prevention saving 99% of files.
- Align enables secure AI adoption via governance frameworks and user training.
- Align serves as official MSP for 47 Ventures in investment management.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Performance Bonus
Company News
Align, a global technology infrastructure solutions provider, has appointed Skylar Moran as Director of Customer Success to lead client relationships across its expanding Managed Services practice, which serves the financial and alternative investment sectors. Moran brings over 10 years of experience in customer success, SaaS strategy and cybersecurity-focused service delivery. Most recently, he served as Senior Director of Customer Experience at Adlumin, where he built a 30-person team and played a key leadership role during the company's $240 million acquisition by N-able in 2024. In his new role, Moran will oversee customer relationship management, retention and expansion strategy across Align's client base. The appointment reflects the company's investment in leadership talent as demand for managed services accelerates across the financial sector.
Align releases The Emerging Manager Report. New Research from Align Reveals How Emerging Fund Managers Are Navigating Today's Complex Investment Landscape Read the Official Release on Businesswire Here. NEW YORK, NY - Align, the premier global provider of technology infrastructure solutions and Managed IT Services, today announced the release of The Emerging Manager Report: Navigating Change Across Operational Due Diligence. This research delivers critical insights into how emerging fund managers are addressing the most pressing challenges in today's alternative investment landscape. The report, developed from discussions and survey data gathered during Align's annual Emerging Manager Summit, distills the collective intelligence of leading fund managers, allocators, and service providers. It reveals key trends across four pivotal areas shaping the future of the industry: institutional readiness, cybersecurity priorities, outsourcing strategies, and artificial intelligence adoption. Unlike many industry studies, the Align Emerging Manager Report is completely ungated and features on-demand video interviews with senior representatives from TrustServe, Channel Capital, CohnReznick, SalusGRC, Corbin Capital, N-ABLE, and more. "Every year, our Emerging Manager Summit brings together some of the brightest minds in alternative investments," said Vinod Paul, President of Align Managed Services. "This report pulls back the curtain on those conversations, capturing what managers are doing, thinking, and prioritizing right now as they navigate one of the most complex operating environments we've ever seen." Paul added, "It's a true pulse check on where the industry stands today...what's keeping managers up at night, where they're building capabilities, and how they're preparing to meet institutional expectations." Key Findings from the Report Institutional Readiness: While most firms express confidence in their preparedness for allocator scrutiny, the data reveals meaningful capability gaps that emerging managers must close to compete for institutional capital. Cybersecurity Imperatives: Firms are increasing investments to counter evolving threats and meet more stringent regulatory demands. Strategic Outsourcing: Managers are taking a more deliberate approach to outsourcing. The choice of which functions to keep in-house versus outsource has become a key strategic decision. AI Integration Momentum: Firms are identifying concrete use cases for integrating AI into investment and operational workflows. The full report and video interviews are available at www.align.com/emerging-manager-report. About Align Managed Services Align Managed Services is a division of Align, a premier global provider of technology infrastructure and cybersecurity solutions. Founded in 1986, Align has grown into a trusted partner for Fortune 1000 companies and leading financial institutions, delivering strategic IT services. Specializing in the financial services vertical, Align Managed Services offers a comprehensive suite of solutions designed to meet the complex regulatory, operational, and security demands of investment firms, hedge funds, RIAs, and other financial entities. For more information, visit www.align.com. Press Contact: Ashley Holbrook [email protected]
Align's Chris Zadrima recognized as a CRN 2025 Next-Gen Solution Provider Leader. NEW YORK, NY, October 28, 2025 - Align, the premier global provider of technology infrastructure solutions and Managed IT Services, is proud to announce that CRN, a brand of The Channel Company, has named Chris Zadrima, Align's Chief Operating Officer, as a 2025 CRN Next-Gen Solution Provider Leader. This CRN list honors solution provider professionals who stand out for their innovative contributions to the growth and success of their organization. The annual list spotlights rising-star executives, managers and directors who are 40 years of age or younger and already demonstrate strong leadership capabilities in their roles with solution provider organizations, including technology integrators, VARs, MSPs, MSSPs and IT consultants. Chris Zadrima has 20 years of experience building and leading high-performing Managed Services practices. He co-founded Align's highly successful Managed Services solutions and now, as Align's Chief Operating Officer, oversees the company's MS practice, which encompasses Client Support, Cloud Architecture and Strategy, Project Management, the Network Operations Center, and IT Service Desk. Chris has deepened strategic relationships with key partners including Microsoft, Adlumin, and Conduit Security. Under his leadership, Align has advanced its MSP501 rankings and won consecutive MSP of the Year awards. "I'm honored to be named a 2025 CRN Next-Gen Solution Provider Leader," said Zadrima. "This recognition means a great deal to me personally and professionally. It's exciting to be acknowledged alongside other rising leaders who are shaping the future of the IT channel. I'm proud of what our team continues to accomplish, from integrating AI-driven automation into our operations to expanding and strengthening cybersecurity solutions, we're just getting started." "Chris's recognition as a CRN Next-Gen Solution Provider Leader is well-deserved!" said Vinod Paul, President of Align Managed Services. "Since co-founding our Managed Services practice, Chris has been instrumental in building a world-class team and delivering innovative solutions that meet our clients' evolving needs. His strategic partnerships and commitment to emerging technologies have positioned Align as a trusted leader in the managed services space. We're excited to see Chris continue to shape the future of our organization and the broader IT channel." "The individuals named to CRN's 2025 Next-Gen Solution Provider Leaders list have set themselves apart as driven pioneers in the early stages of their IT channel journeys," said Jennifer Follett, Vice President, U.S. Content, Executive Editor at CRN, The Channel Company. "We celebrate their outstanding and inventive impact on their organizations and the broader IT channel. We're excited to see how they continue to shape and strengthen the channel in the years ahead." The 2025 CRN Next-Gen Solution Provider Leaders list is available at www.CRN.com/nextgen. About Align Managed Services Align Managed Services is a division of Align, a premier global provider of technology infrastructure and cybersecurity solutions. Founded in 1986, Align has grown into a trusted partner for Fortune 1000 companies and leading financial institutions, delivering strategic IT services. Specializing in the financial services vertical, Align Managed Services offers a comprehensive suite of solutions designed to meet the complex regulatory, operational, and security demands of investment firms, hedge funds, RIAs, and other financial entities. For more information, visit www.align.com. Press Contact: Ashley Holbrook 212-546-6159 [email protected] About The Channel Company The Channel Company (TCC) is the global leader in channel growth for the world's top technology brands. Align Communications, Inc. accelerate success across strategic channels for tech vendors, solution providers, and end users with premier media brands, integrated marketing and event services, strategic consulting, and exclusive market and audience insights. TCC is a portfolio company of investment funds managed by EagleTree Capital, a New York City-based private equity firm. For more information, visit thechannelco.com. Follow The Channel Company: LinkedIn and X. (C) 2025 The Channel Company, Inc. The Channel Company logo is a registered trademark of The Channel Company, Inc. All other trademarks and trade names are the properties of their respective owners. All rights reserved. The Channel Company Contact: Kristin DaSilva The Channel Company [email protected]
Align recognized on two Fortune Best Workplaces lists by Great Place to Work. Align continues to drive innovation in technology infrastructure solutions by fostering a standout workplace culture. Read the Official Release on Businesswire Here. New York, NY - October 20th, 2025 - Align, the premier global provider of technology infrastructure solutions, announces it has been recognized on two prestigious Fortune Best Workplaces lists by Great Place to Work. The company ranked #96 on the Fortune Best Medium Workplaces list and #32 on the Fortune Best Workplaces in Technology list for small and medium companies. These recognitions follow Align's seventh Great Place to Work Certification received in May 2025, maintaining a perfect record of achievement in every year of participation. Great Place to Work is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue and increased innovation. The Fortune Best Medium Workplaces list recognizes outstanding workplace cultures among U.S. companies with 100 to 999 employees. The Fortune Best Workplaces in Technology list honors companies in the technology sector that have created exceptional employee experiences. Both lists are based on anonymous employee feedback collected through the Trust Index Survey. Jim Dooling, Align's Founder & CEO states, "Align continues to trailblaze in the technology infrastructure industry, and that's directly due to a culture that empowers our professionals to innovate and act fast in a rapidly evolving landscape. We've built an environment where people are encouraged to challenge the status quo, collaborate across teams, and consistently achieve exceptional outcomes. These recognitions from Fortune and Great Place to Work affirm that our commitment to culture is not only a value - it's a competitive advantage." From the anonymous Trust Index Survey: * 98% of Aligners stated that Align is a great place to work, compared to the ranking of 57% typically awarded to U.S. based companies. * 99% of Aligners surveyed feel that people care about each other here and when you join the company, you are made to feel welcome. * 99% say that its customers would rate the service Align Communications, Inc. deliver as "excellent." * 100% of Aligners said they are willing to give extra to get the job done. A full summary of the rankings can be found here. Driving Innovation Across Data Centers, Managed IT Services, and Workplace Technology Align's recognition as a top workplace comes amid strong growth across its core business lines. In the data center space, Align leads enterprise modernization efforts, helping clients navigate infrastructure transitions and prepare for AI-driven workloads. Its Managed IT Services division delivers outsourced IT and cybersecurity solutions tailored to the alternative investment industry, including hedge funds, RIAs, and private equity firms. The company also provides technology solutions that enhance the workplace, drive collaboration, and boost productivity across hybrid environments. As AI continues to reshape both infrastructure and financial services, Align's deep expertise and forward-looking approach make it an exciting destination for professionals at every career stage. The Fortune Best Workplaces lists are highly competitive, with only the highest-scoring companies from the Great Place to Work Certification process being recognized. Align continues to drive innovation in technology infrastructure solutions by fostering a supportive and collaborative workplace culture. About Align Align is a premier global provider of technology infrastructure solutions. For over 35 years, leading firms worldwide have relied on Align to guide them through IT challenges, delivering complete, secure solutions for business change and growth. Align is headquartered in Dallas, Texas and has offices in New York, London, Chicago, San Francisco, Arizona, New Jersey, and Virginia. Learn more at www.align.com. About Great Place to Work Great Place to Work(R) is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, including Best Workplaces lists and workplace reviews, Great Place to Work(R) provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures. In the United States, Great Place to Work(R) produces the annual FORTUNE "100 Best Companies to Work For(R)" list and a series of Great Place to Work(R) Best Workplaces lists including lists for Millennials, Women, Diversity, Small and Medium Companies and over a half dozen different industry lists. Press Contact: Ashley Holbrook 212-546-6159 [email protected]
New York, New York, June 16, 2025 - Align, the premier global provider of technology infrastructure solutions and Managed IT services, announces today that it has been awarded Cyber Security Solution of the Year in the 2025 Hedgeweek Global Digital Assets Awards.