Full-Time
Teacher Membership Specialist
Confirmed live in the last 24 hours
Online lessons for K-12 subjects
Data & Analytics
Education
Junior
Raleigh, NC, USA
Required Skills
Sales
Communications
Salesforce
Customer Service
Requirements
- Bachelor’s Degree
- 1-2 years experience in customer service, sales or educational organization
- Comfortable with technology and passionate about bringing technology into the classroom
- Strong written and oral communication skills
- Prior experience with phone systems and communication via email
- Detail-oriented and exceptionally organized
- Exceptional critical thinking, research, and problem-solving skills
Responsibilities
- Perform tasks related to sales support such as handling inbound trial and small quote requests, answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce
- Respond to membership questions and assist customers with account purchases, upgrades, renewals, and inquiries
- Effectively communicate key product features and benefits to customers via email and phone
- Receive and assist with purchase orders, credit cards payments and checks
- Provide exceptional customer service to current and prospective customers
- Support IXL classroom and school site license accounts
IXL is passionate about improving learning for all. They apply technology in thoughtful and innovative ways to unlock students' innate curiosity, creativity, and desire for knowledge.
Company Stage
N/A
Total Funding
$510M
Headquarters
San Mateo, California
Founded
1998
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 2%2 year growth
↑ 21%Benefits
100% paid medical, dental, and vision
Matching 401K retirement plan
Flexible paid time off and sick days