Full-Time

Teacher Membership Specialist

IXL Learning

IXL Learning

501-1,000 employees

Online lessons for K-12 subjects

Data & Analytics
Education

Junior

Raleigh, NC, USA

Required Skills
Sales
Communications
Salesforce
Customer Service
Requirements
  • Bachelor’s Degree
  • 1-2 years experience in customer service, sales or educational organization
  • Comfortable with technology and passionate about bringing technology into the classroom
  • Strong written and oral communication skills
  • Prior experience with phone systems and communication via email
  • Detail-oriented and exceptionally organized
  • Exceptional critical thinking, research, and problem-solving skills
Responsibilities
  • Perform tasks related to sales support such as handling inbound trial and small quote requests, answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce
  • Respond to membership questions and assist customers with account purchases, upgrades, renewals, and inquiries
  • Effectively communicate key product features and benefits to customers via email and phone
  • Receive and assist with purchase orders, credit cards payments and checks
  • Provide exceptional customer service to current and prospective customers
  • Support IXL classroom and school site license accounts

IXL is passionate about improving learning for all. They apply technology in thoughtful and innovative ways to unlock students' innate curiosity, creativity, and desire for knowledge.

Company Stage

N/A

Total Funding

$510M

Headquarters

San Mateo, California

Founded

1998

Growth & Insights
Headcount

6 month growth

0%

1 year growth

5%

2 year growth

24%

Benefits

100% paid medical, dental, and vision

Matching 401K retirement plan

Flexible paid time off and sick days