Digital Product Manager

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

JOB SUMMARY

The Digital Product Manager for the Data Platform Product plays a critical role in shaping and delivering data-driven capabilities that power Arch MI’s digital ecosystem. This role is responsible for driving the data platform product roadmap through coordination between the various stakeholders and engineering teams; ensuring the platform meets the evolving needs of internal stakeholders, data consumers, and business partners. The ideal candidate will have a strong background in an agile product owner role with a focus on data platforms, analytics enablement, and scalable data services.

This hybrid role requires in-office presence twice a week in either our Greensboro or Raleigh office, with an additional expectation of one visit per month to the Greensboro office for those reporting hybrid from Raleigh.

ESSENTIAL RESPONSIBILITIES AND ACCOUNTABILITIES

1. Collaborate with business stakeholders, product managers, engineering and analytics teams to define and prioritize the data platform roadmap aligned with the enterprise data strategy.

2. Foster close relationships with internal data consumers and business stakeholders to validate platform features, usability, and performance expectations.

3. Own the agile product delivery lifecycle, leading or participating in all agile ceremonies common to the product owner role (sprint planning, backlog refinement, sprint demo, etc)

4. Prioritize data platform features and manage the product backlog.

5. Coordinate between stakeholders and the product engineering team to refine user stories and guide delivery.

6. Plan incremental releases and implement delivery plans based on a prioritized product backlog.

7. Manage product backlogs, including user story creation, mapping, and feature breakdown.

8. Prioritize user feedback and make ongoing adjustments to improve platform functionality and user experience.

9. Participate in and coordinate UAT testing for data platform features to ensure readiness and quality.

10. Champion agile product management practices and foster a data-driven culture across the organization.

11. Lead change management initiatives related to data platform adoption when introducing new data tools, including training, communication, and stakeholder engagement.

12. Participate in strategic planning and manage the roadmap for the data platform, ensuring alignment with enterprise goals and evolving stakeholder needs.

13. Define and track key performance indicators (KPIs) such as adoption rates, stakeholder satisfaction and platform uptime.

14. Partner with risk and compliance teams to ensure data platform features support regulatory reporting, audit readiness, and data privacy requirements
 

JOB SPECIFICATIONS

Knowledge & Skills:

1. Strong command of agile methodologies, especially in data platform or data-as-a-product environments.

2. Deep understanding of the mortgage insurance industry and relevant data and analytical concepts.

3. Experience in the mortgage, insurance, or financial services industry is a plus.

4. Strong analytical skills with experience using data to inform product decisions.

5. Familiarity with data architecture concepts, data vault architecture, data warehouses, and modern data stack technologies such as Snowflake, and Power BI are highly desirable.

6. Understanding of data governance, data privacy, and compliance frameworks.

7. Ability to translate complex technical concepts into business value.

8. Strong stakeholder management and communication skills across technical and non-technical audiences.

9. Ability to influence and drive alignment across cross-functional teams.

Education & Experience:

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent experience).
• 3–5 years of experience in a product owner or similar role, with at least 2 years focused on data platforms or data products.
• MBA or advanced degree preferred.
 

Working Conditions/Environment & Physical Demands:

1. Normal office environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this Job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the Job.

2. Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.

Disclaimer

Incumbent may be asked to perform other duties as required.

#LI-Hybrid
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Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14500 Arch U.S. MI Services Inc.