Inside Sales

At AlfaDocs, we’re on a mission to transform healthcare. Our software platform makes the daily lives of medical practices and patients easier by streamlining practice management and patient relationships. With our all-in-one, cloud-based solution, healthcare professionals can focus more on care and less on administration.

We take pride in our responsibility to deliver high-performance solutions while fostering a collaborative and respectful environment where everyone’s contributions are valued. We’re driven by a shared passion to make a lasting impact on the healthcare industry, creating a space where both our team and our customers thrive.

We are looking for a dynamic Inside Sales to join our Sales Team. In this role, you will be responsible for identifying, qualifying, and converting new business opportunities. You’ll play a key part in driving revenue growth by engaging potential customers, clearly communicating the value of our platform, and supporting deal closures.

You will report to your Team Lead and work closely with our SDR team—who, while currently being built and expanded, will support you in the initial outreach to prospects. You will also collaborate on cross-functional initiatives across the organization.

Your role:

• Manage the entire sales cycle—from the first contact to closing the deal.

• Take full ownership of your pipeline and sales strategies to convert leads into customers.
• Conduct product demonstrations and provide the best solutions for healthcare professionals.
• Unlock real growth opportunities based on your performance and results.
• Play a key role in achieving AlfaDocs' ambitious goals and contributing directly to our success.

• 2–3 years of proven experience in B2B sales (preferably in SaaS or healthcare) managing the entire sales cycle end-to-end—from lead qualification to deal closure.

• Strong ability to drive and manage commercial negotiations, handle objections, and confidently guide prospects toward a successful buying decision.

• A consultative and value-driven approach, with the ability to build trusted, long-term relationships based on active listening, transparency, and tangible outcomes.

• Excellent communication and interpersonal skills, both written and verbal: empathetic, clear, and adaptable to different customer profiles and tones.
• Skilled in delivering product demos, uncovering customer needs, and translating those needs into tailored solutions by recommending relevant modules and services.
• Strong negotiation skills regarding pricing, contractual terms, and conditions.
• Basic familiarity with AI/LLM tools for simple tasks such as summarization, rewriting, or information lookup.
• Fluency in Italian (native level) to communicate with customers, and advanced proficiency in English (B2/C1) for internal communication.

Administrative Info:

• Contract: unlimited term contract
• Salary range: 36-38K fixed-salary + 12k base commission (no cap)
• Location: AlfaDocs GmbH Dachauer Strasse, 17 80335 Monaco di Baviera
• Office Model: Hybrid Mode 3 days in the office, 2 days remote
• Working hours: Monday - Friday | 09:00 - 18:00 | 1-hour lunch break
• Trial Period: 6 months
• Start Date: Starting September 2026

• Equipment: laptop, headphones, keyboard, mouse, smartphone with unlimited data, and a dedicated office monitor.

• Bonus for paid English or German language courses.
• Training courses, books, workshops, and team-building activities for personal and professional growth.
• Partnership with Serenis (an online psychotherapy platform) - three sessions offered if needed.
• Regular company reunions (yearly meetups, Christmas dinner)
• Snacks and fruit always available in the office, along with good beer at the end of the week.

Selection Process:

1. Call with Talent Acquisition (30 min)
2. Interview with Team Leader (45)
3. Interview with the Head of Sales (30 min)
4. Job Offer