Sales Manager

Posted on 10/24/2023

INACTIVE

5,001-10,000 employees

Website

Online luxury fashion retail platform

Company Overview

Farfetch's mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

Company Stage

IPO

Total Funding

$1.7B

Founded

2007

Headquarters

, United Kingdom

Growth & Insights

Headcount

6 month growth

↓ -2%

1 year growth

↓ -1%

2 year growth

↓ -1%

Locations

New York, NY, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Customer Service

Sales

Communications

CategoriesNew

Sales & Account Management

Customer Success & Support

Requirements

You have retail experience (3+ years)
You have managerial experience (2+ years)
You have experience with sneakers, footwear, streetwear, etc
You have knowledge of clientele and Customer Relations
You have prioritization skills
You are computer proficient in G-Suite, Excel, POS systems, ERP systems, etc
You have strong communication and interpersonal skills
You possesses strong leadership values

Responsibilities

You will coach and motivate the sales floor team to drive sales & deliver excellent customer service
You will ensure the customer experience is constantly maintained at the highest level while monitoring customer feedback and addressing all concerns on a timely basis, setting the standard that all staff are engaged to create an authentic brand experience
You will ensure that store merchandising efforts are consistent with market trends and company standards and properly supported through an optimized inventory and supply chain strategy
You will act as a partner for Management & Sales team and support where needed in order to satisfy customer experience
You will act as a brand ambassador and an expert in Stadium Goods Streetwear/Sneaker Marketplace
You will learn and share the expertise of products and trends in order to service the client
You will contribute to a positive customer service experience and inclusive workplace

Hello. We’re Stadium Goods. We are the world’s premier sneaker + streetwear marketplace selling only the most sought-after footwear, apparel and other hard-to-find items on behalf of our sellers. We are driven by our principles and committed to providing the best consumer and consignment experience there is. In January 2019 Stadium Goods became part of the Farfetch family of companies, which will help guide our evolution as we usher in the next chapter of scale and growth.

We are looking for Sales Managers to join our team. In this role you will be expected to possess a strong entrepreneurial spirit and be a collaborative leader on the Management Team. You will be expected to lead, coach, and develop all sales floor members in order to execute company strategies & deliver excellent in-store customer service for both the consumer & consignor. Your responsibilities will include all aspects of Sales Floor Management, including, but not limited to: Managing & Motivating sales team in order to achieve sales plans & meet financial targets, partner with Stock Team Management to ensure that sales floor inventory needs are satisfied & clients are being serviced in a timely manager. You will be expected to possess a strong business acumen and be able to contribute to strategic store management meetings.

WHAT YOU’LL DO

You will coach and motivate the sales floor team to drive sales & deliver excellent customer service
You will ensure the customer experience is constantly maintained at the highest level while monitoring customer feedback and addressing all concerns on a timely basis, setting the standard that all staff are engaged to create an authentic brand experience
You will ensure that store merchandising efforts are consistent with market trends and company standards and properly supported through an optimized inventory and supply chain strategy
You will act as a partner for Management & Sales team and support where needed in order to satisfy customer experience.
You will act as a brand ambassador and an expert in Stadium Goods Streetwear/Sneaker Marketplace
You will learn and share the expertise of products and trends in order to service the client
You will contribute to a positive customer service experience and inclusive workplace

WHO YOU ARE

You have retail experience (3+ years)
You have managerial experience (2+ years)
You have experience with sneakers, footwear, streetwear, etc.
You have knowledge of clientele and Customer Relations
You have prioritization skills
You are computer proficient in G-Suite, Excel, POS systems, ERP systems, etc.
You have strong communication and interpersonal skills
You possesses strong leadership values

REWARDS & BENEFITS

Stadium Goods is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.

LOCAL CANDIDATES ONLY

ABSOLUTELY NO RECRUITING AGENCIES PLEASE