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Nutrition Consult Team Supervisor
Posted on 9/15/2022
Batavia, IL, USA
Experience Level
Desired Skills
  • A dynamic leader - You're passionate about helping others excel individually as well as towards a team goal
  • Customer-centric - You go above and beyond in helping customers meet their nutrition-related goals
  • Data-driven - You make strategic decisions based on analyses of data
  • Detail-oriented - You're highly observant and take additional steps to ensure data are entered accurately
  • Collaborative - You actively involve cross-functional team members to help you solve problems and achieve team goals
  • Improvement-oriented - You continually evaluate processes and programs to effect positive change
  • Adaptable - You thrive in high-growth, fast-paced environment
  • Registered Dietitian with 2+ years experience
  • Bachelor's degree in nutrition science or a related field
  • Previous supervisory or leadership experience
  • Solid computer skills including G suite (Google Docs, Sheets, and Slides)
  • Strong written and verbal communication skills
  • Directly manage a growing team of registered dietitians
  • Monitor staffing levels and hiring projections
  • Fully train new staff members and maintain up-to-date training material
  • Play an integral role in achieving and maintaining individual and team KPIs
  • Document and monitor employee performance of email and call interactions
  • Provide ongoing feedback to employees and schedule additional coaching when appropriate
  • Conduct performance reviews
  • Set the weekly staff schedule and track daily time and attendance
  • Serve as main point of contact for customer escalations, ensuring a positive resolution occurs
  • Maintain in-depth knowledge of all platforms used and complete nutrition consultations with customers as needed
  • Lead team meetings to inspire best-in-class service, promote team building, and ensure staff members are educated on the latest nutrition research and tends
  • Foster the communication of Factor's nutrition philosophy to the customer through team education and content creation
  • Identify areas of improvement, develop and execute improvement plans, and evaluate outcomes
  • Support the nutrition team with weekly data-entry tasks
  • Assist with special projects

10,001+ employees

Food & Meal Kit Delivery Service
Company Overview
HelloFresh’s mission is to change the way people eat forever by aiming to provide every household with wholesome, homemade meals – no shopping and no hassle. The company’s meals are carefully planned, carefully sourced and delivered to the front door of each customer at the time most convenient for them.
  • Competitive Salary & 401k
  • Generous Parental leave & Flexible PTO
  • Health, vision, & dental insurance
  • 75% discount on HelloFresh Subscription
  • Snacks, coffee, & catered lunches
  • Company sponsored outings
Company Values
  • Speed & Agility
  • Data Drivenness
  • Learning Never Stops
  • Egoless Environment
  • Relentless Prioritisation
  • Customer Centricity
  • Long-Term Orientation
  • Come as you are