Full-Time

Performance Management Specialist

Posted on 5/29/2024

ABC Legal Services

ABC Legal Services

501-1,000 employees

Nationwide legal document serving solutions.

Legal

Compensation Overview

$$14 - $$20Hourly

+ Orca Card/Transit Stipend + Referral Program + Work from Home Flexibility

Entry

Seattle, WA, USA + 6 more

Required Skills
Communications
Customer Service
Requirements
  • No experience necessary
  • Customer service or call center experience a plus
  • High school diploma or GED required
  • Familiarity with Legal Process as plus
  • Excellent written and verbal communication skills
  • Experience and proficiency with Microsoft Office (Word, Excel)
Responsibilities
  • Answer inquires and resolve issues from process servers
  • Oversees distribution and dispatch of cases to process servers
  • Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
  • Monitor process server status to ensure they are in good standing and able to accept and complete work
  • Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
  • Collaborate with team members to find broken processes or inefficiencies in daily tasks
  • Resolves issues on task board in Skye

ABC Legal Services provides fast and seamless service of process for law firms, companies, government entities, and individuals, leveraging a nationwide network of over 2,000 process servers and international coverage in 75 countries. The company's cloud-based applications and services offer digital solutions for serving legal notices with maximum compliance, control, and transparency, accessible on various devices.

Company Stage

N/A

Total Funding

N/A

Headquarters

Seattle, Washington

Founded

1974

Growth & Insights
Headcount

6 month growth

2%

1 year growth

11%

2 year growth

25%
INACTIVE