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Partner Account Manager
Posted on 4/30/2021
New York, NY, USA
Experience Level
Desired Skills
Data Analysis
  • Experience:you have 3 years or more of experience in SaaS Partnerships, Business Development, Sales or Customer Success, demonstrating abilities to work with complex organizations, understand technical challenges, and generate revenue
  • Relationship builder: you are able to build relationships at all levels of partner organizations from individual contributors to company executives. Deep interpersonal skills with the savviness of knowing when to push and when to nurture partners and internal stakeholders to get results
  • Skilled communicator: you pride yourself in representing Aircall and communicating business and technical information to a wide variety of audiences, including executives, sales, marketing, product and engineering
  • Savvy about software: you have a special interest for the SaaS industry, you are not afraid of APIs, you can manipulate spreadsheets and understand SaaS business metrics, and are able to build strong operations and processes to support the growth of your partners
  • Ambition, commitment, transparency, and a good sense of humor: the values we live by in Partnerships at Aircall!
  • Own strategy, relationships, and revenue with your portfolio of partners:
  • Drive partner-sourced pipeline and revenue with your partners and deploy a wide variety of strategies and tactics with your partners to reach your objectives
  • Be the main point of contact with our partners and build long-lasting relationships at all levels of your partner organizations (Account Executives all the way to leadership)
  • Ensure our marketplace partners (integrations built with Aircall by partners) are successful on the Aircall platform and achieve their business objectives
  • Effectively communicate Aircalls vision, value proposition, product roadmap, and go-to-market strategy to our partners. Conduct product demonstrations and enablement sessions with partners
  • Own the overarching partnerships strategy for our Sales and Messaging partners
  • Coordinate internally with a wide variety of stakeholders to ensure partners and their customers have a remarkable experience with Aircall
  • Collaborate closely with our Sales and Customer Success teams to ensure prospects and customers working with Aircall and our partners achieve their integration business objectives
  • Co-ordinate with the Marketing team on the partner marketing strategy across demand generation, field initiatives, and product marketing
  • Support the Ecosystem product and technology teams and collaborate on product roadmap and improvements

11-50 employees

Cloud-based call center
Company Overview
Aircall believes in the power of conversation. They want to empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
  • Food Allowance
  • Snacks & Drinks
  • Medical Insurance
  • Competitive Salary
  • Flexible remote policy
  • Retirement Savings Plan
  • Outings & Events
  • Fitness Fund
  • Commuter Benefits
  • Referral Bonus
Company Core Values
  • Customer obsession
  • Dare to be bold
  • Thrive together
  • Trust & Commit
  • Excellence