Full-Time

Technology Support Analyst

Updated on 9/4/2026

Skadden

Skadden

1,001-5,000 employees

Global law firm for complex matters

Compensation Overview

$80k - $90k/yr

+ Year-end discretionary bonus

Chicago, IL, USA

In Person

Onsite in the Chicago office, Monday–Friday, 10:00 a.m.–6:00 p.m.

Category
IT Operations (1)
Required Skills
Citrix
Inventory Management
Microsoft Windows
Computer Networking
Operating Systems
Customer Service
Excel/Numbers/Sheets
Microsoft Outlook
PowerPoint/Keynote/Slides

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Requirements
  • Thorough working knowledge of Microsoft Office Suite, Citrix, Windows and Mac environments, NetDocuments, iPhone and other mobile devices, DTE, Litera ChangePro, general desktop environments, and Windows and Mac operating systems.
  • Ability to apply logic, reasoning, analysis, and interpretation skills to resolve problems.
  • Basic understanding of hardware and software used for building security systems.
  • Strong customer service skills.
  • Knowledge of relevant firm computer software programs, including Outlook, Excel, and PowerPoint, with the ability to learn new software and operating systems.
  • Ability to handle multiple projects and shifting priorities.
  • Ability to handle sensitive matters and maintain confidentiality.
  • Ability to organize and prioritize work.
  • Ability to work independently and effectively within a team.
  • Flexibility to travel and adjust hours as needed to meet operating and business needs.
  • High school diploma or equivalent.
  • Minimum of three years of related work experience, inclusive of two years of specialized technical training or an equivalent combination of education and experience, plus knowledge of current technology applications, hardware, and software.
Responsibilities
  • Respond to local and central telephone helplines, support tickets, and email; assess problems, offer assistance, log calls into the firm's call-logging systems, and resolve or escalate issues as appropriate.
  • Provide application support for local installations and Citrix-based applications.
  • Assemble, install, configure, test, image, troubleshoot, and repair hardware and peripherals, including computers, printers, scanners, mobile phones, Wi-Fi devices, audio-visual equipment, software, reprographic and cost-recovery network interfaces, security network interfaces, and other required equipment and applications.
  • Provide assistance and advice on technology-allowance purchases for attorneys.
  • Provide support, troubleshooting, and repairs for laptops and desktops.
  • Assist with remote site access.
  • Assist with the firm's audio-visual setup requirements and off-site technology setups as required.
  • Maintain data-room components and data closets, and troubleshoot networking issues with the Technology Manager or Supervisor.
  • Support personnel adds, moves, and changes.
  • Service, document, and provide loaner equipment in accordance with firm policies.
  • Maintain accurate inventory records.
  • Establish and maintain effective working relationships with clients, attorneys, and business services professionals.
  • Help ensure the security of the firm's systems by understanding risks and ensuring best practices are followed.
  • Help maintain firm policies and procedures related to computer technology.
  • Provide basic induction training on technology systems, mobile-device usage, and basic software usage.
  • Provide software training based on modules created by the global training department.
  • Maintain a regular and reliable physical presence to use on-site equipment and troubleshoot hardware and software.
  • Perform frequent physical exertion, including walking, pushing, pulling, repetitive use of both hands, and lifting or carrying up to 10 pounds frequently and up to 50 pounds occasionally.
  • Manage firm resources responsibly and comply with firm operations, policies, and procedures.
  • Perform other related duties as assigned.

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates is a global law firm that provides legal services for complex transactions, major litigation, and regulatory matters. Its work involves giving clients strategic advice, drafting and negotiating contracts, representing them in court or before regulators, and coordinating across multiple offices around the world. The firm differentiates itself through its cross-border teams, deep experience across a wide range of industries, and strong client relationships that emphasize collaboration and tailored solutions. Skadden’s goal is to help clients achieve their business objectives by delivering high-quality, practical legal guidance and creative problem-solving tailored to each situation.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1948

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Simplify Jobs

Simplify's Take

What believers are saying

  • Skadden hired Scott Heard and Matthew Murphy in March 2026 for private credit and restructuring.
  • Drew Barber returned in May 2026, strengthening Boston M&A and defense-sector coverage.
  • Brian O'Donoghue joined Chicago in 2026, expanding mass torts and product liability firepower.

What critics are saying

  • Blumenthal, Schiff, and Raskin are investigating Skadden’s Trump deal through August 2026.
  • Intel shareholders allege Skadden conflicted itself while advising Commerce-linked transaction, fueling malpractice exposure.
  • An ethics finding would poison recruiting, client trust, and trigger an existential BigLaw brand collapse.

What makes Skadden unique

  • Skadden lands mega-deal mandates like Union Pacific-Norfolk Southern and Ansys in 2025.
  • Its April 2026 lateral spree added 55 partners, deepening transactions, credit, and litigation benches.
  • Jeremy London still steers one of BigLaw’s broadest global platforms from Manhattan West.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Parental Leave

Professional Development Budget

Wellness Program

Company News

My Momentum Search
Aug 27th, 2026
Anthropic names new GC as Big Law pushes deeper into AI.

Anthropic names new GC as Big Law pushes deeper into AI. Anthropic has appointed Elena Leichty as general counsel, succeeding Jeffrey Bleich, who will transition to international special envoy. Leichty joined Anthropic three years ago after five years as corporate legal counsel at Google and previously worked at Morgan, Lewis & Bockius LLP. The leadership change comes as Anthropic expands its government and legal-tech efforts, including hiring former California Supreme Court Justice Tino Cuéllar as chief global affairs officer and former Akiva AI CEO Robert Mahari as legal lead for its flagship software. Market movements. * White & Case LLP Adds Ex-Kirkland Real Estate, Mergers & Acquisitions Pro, Joseph Sultan In Miami * Paul, Weiss, Rifkind, Wharton & Garrison LLP has tapped a Goodwin Procter partner, William "Willy" Jay, with extensive appellate experience to lead itsU.S. Supreme Court practice * King & Spaldinghas deepened its construction and energy litigation offerings with a Dallas-based counsel from Reed Smith LLP, Eugenie Rogers * Jones Walker LLP announced Monday that it has brought on five attorneys from a shuttering boutique law firm to bolster its office in Lafayette, Louisiana,Thomas G. Smart and Steven C. Lanza, David M. Fink, Mark B. Oliver and Douglas W. Truxillo Firm spotlight - Mayer Brown LLP. Mayer Brown is a leading global law firm with more than 1,800 lawyers and a strong reputation in corporate, finance, appellate, and financial services work. Founded in Chicago in 1879 through an unlikely partnership between Levy Mayer and Adolf Kraus, the firm has grown into an international powerhouse. It is particularly recognized for its Supreme Court and appellate practice, as well as its work with major financial institutions. Beyond its legal expertise, Mayer Brown emphasizes professional development through individualized and group coaching focused on career growth, communication, mentorship, and work-life transitions. Industry insights. * Wells Fargo pointed out that lawyer compensation increased 8.9% in the first half of 2026 but slowed from the 10.5% growth experienced this time last year. * Fast fashion retailer SHEIN has tapped Big Law firms including Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates and Latham & Watkins to advise on its IPO. SHEIN Global Holdings is seeking to raise up to HK$13.9 billion ($1.8 billion) in Hong Kong after regulatory scrutiny derailed earlier US and London listing attempts. * Probabilistic AI School (ProbAI) still hallucinates at rates as high as 69% to 88%. As a result, 39% of lawyers cite a lack of trust in AI results as a key barrier to adoption, while only 6% of clients say their vendors currently deliver AI-enabled quality.BigLaw firms saw "rare" demand growth and double-digit revenue gains in the first half of 2026, according to Citi. Demand rose 4.2%, well above the historical 1.5%-2% range, helping drive an 11.7% increase in revenue from the same period in 2025. Newcode Raises Funding to Expand AI Legal Platform in U.S. Newcode.ai, a Norway-based legal tech startup, is expanding in the U.S. after raising a Series A round, bringing its total 2026 funding to $20 million. Its AI-powered legal operating system helps law firms centralize workflows, manage legal intelligence and connect with other AI tools and data sources. The company serves more than 60 law firms and government agencies across Europe and the U.S., with revenue more than tripling over the past year. Newcode.ai plans to use the funding to expand its U.S. presence and invest in customer support, product development and go-to-market operations. Legal Experts Stress Human Judgment in AI Adoption Experts at ILTACON 2026 emphasized that while AI can improve legal work, lawyers must maintain human judgment and oversight. Panelists warned against "vibe lawyering," where attorneys rely too heavily on AI to make legal decisions, and stressed the importance of reviewing AI-generated work for errors. They also highlighted the need for firms to strategically select and train employees on AI tools, measure ROI and experiment safely to understand their limitations.

Conventus Law
Aug 21st, 2026
US - Skadden, Howard Ellin And Lauren Kramer Recognized In AmLaw Industry Awards.

Conventus Law Home " Press releases " US - Skadden, Howard Ellin and Lauren Kramer recognized in amlaw Industry Awards. Skadden has been shortlisted in multiple categories as part of The American Lawyer Industry Awards 2026, including Best Corporate Practice of the Year: General and Best Corporate Practice: Energy. In addition, M&A partner Howard Ellin has been named a finalist for Best Law Firm Corporate Lawyers of the Year: M&A and Private Equity, and M&A partner Lauren Kramer has been named a finalist for Young Lawyer of the Year (Corporate). The awards "highlight the legal industry's most impactful and important work of the past year." Winners will be recognized at a reception on November 12 in New York.

JD Journal
Aug 7th, 2026
Democrats challenge Skadden over Trump deal.

Democrats challenge Skadden over Trump deal. August 7, 2026 Major law firm Skadden, Arps, Slate, Meagher & Flom is defending its ethical practices after Democratic lawmakers questioned whether the firm's work involving the Trump administration created potential conflicts of interest. The dispute has put one of the world's largest law firms at the center of a growing debate over legal ethics, professional independence, and BigLaw's role in politically sensitive matters. The controversy began after Skadden agreed to provide $100 million in pro bono legal services for initiatives backed by President Donald Trump. Although the firm insists it has complied with all applicable ethics rules, members of Congress say important questions remain unanswered. As a result, lawmakers plan to continue the investigation in the coming months. For legal professionals, recruiters, and law students, the case shows how political developments can quickly create significant business and ethics challenges for leading law firms. Key takeaways. * Skadden denies violating any legal ethics or professional responsibility rules. * Democratic lawmakers continue investigating the firm's relationship with the Trump administration. * The inquiry focuses on Skadden's representation of Intel during a Commerce Department transaction. * Lawmakers are seeking additional information about potential conflicts of interest. * The outcome could influence future discussions about law firm independence, ethics compliance, and government-related legal work across BigLaw. Why democrats question Skadden. The congressional inquiry began after Skadden entered into an agreement to provide $100 million in pro bono legal services connected to initiatives supported by President Trump. The agreement was one of several similar arrangements involving major law firms and the administration. However, lawmakers later raised concerns after Skadden represented Intel during a transaction involving the U.S. Department of Commerce. Intel sold nearly a 10% ownership stake to the department, and shareholders have since challenged that transaction in court. Senators Richard Blumenthal and Adam Schiff, together with Representative Jamie Raskin, questioned whether Skadden's simultaneous roles created potential conflicts under attorney ethics rules. Additionally, they requested documents explaining how the firm evaluated any possible conflicts before representing its client. Although lawmakers have not accused the firm of wrongdoing, they argue that additional transparency is necessary when major law firms handle matters involving both private clients and the federal government. Skadden defends its ethics. Skadden has firmly rejected suggestions that it violated professional responsibility obligations. In a written response sent to lawmakers, the firm stated that every client engagement complies with applicable ethical standards. The letter emphasized that Skadden maintains rigorous internal procedures designed to identify and manage potential conflicts before accepting legal matters. Richard Sauber, a former White House attorney who now serves as a partner at Skadden, signed the firm's response. Furthermore, Skadden maintained that it remains committed to serving clients independently and ethically regardless of the political environment. The firm also disputed claims that its work involving Intel conflicted with any obligations arising from its pro bono agreement. However, lawmakers noted that the response did not fully address whether the firm had performed legal work directly for the federal government, leaving several questions unresolved. Intel transaction becomes the center of the debate. Much of the congressional inquiry centers on Skadden's legal work for Intel. The technology company completed a transaction involving the U.S. Commerce Department that resulted in the government acquiring nearly a 10% equity stake. Shareholders later challenged that transaction in court, arguing it was improperly influenced by the White House. Although Skadden advised Intel during the transaction, the firm has not been named as a defendant in the shareholder litigation. Nevertheless, lawmakers believe the firm's involvement deserves additional review because it coincided with Skadden's broader relationship with the Trump administration. They argue that even the appearance of a conflict can affect public confidence in the legal profession. Skadden, meanwhile, continues to reject that characterization and insists its representation complied with all ethical requirements. Why the investigation matters for BigLaw. The dispute extends well beyond one law firm. In recent months, several prominent law firms have reached agreements involving significant pro bono commitments connected to the Trump administration. Collectively, those commitments reportedly total hundreds of millions of dollars. Consequently, legal ethics experts are closely watching how firms balance government-related matters with their obligations to private clients. The controversy also raises broader questions about how firms evaluate conflicts of interest when representing corporations involved in federal transactions. In addition, clients increasingly expect outside counsel to demonstrate independence while navigating politically sensitive matters. Recruiters are also paying close attention. Law firm reputation remains an important factor in attracting attorneys and law students. Therefore, any ethics investigation involving a major firm can influence hiring, client relationships, and public perception. Timeline of the Skadden ethics dispute. Earlier in 2026. Skadden agrees to provide $100 million in pro bono legal services tied to initiatives supported by President Trump. July 2026. Democratic lawmakers request documents and raise concerns about possible conflicts involving Skadden's representation of Intel. August 4, 2026. Skadden submits a formal written response defending its ethical practices and rejecting allegations of conflicts. August 2026. Members of Congress announce that their investigation will continue while seeking additional information from the firm. What comes next? Congressional scrutiny of Skadden appears far from over. Lawmakers have indicated they will continue reviewing documents and evaluating whether additional ethics guidance or disclosure requirements may be necessary for large law firms. Although no formal findings have been issued, the inquiry has already intensified debate about transparency and professional responsibility within BigLaw. Meanwhile, Skadden continues to maintain that it acted appropriately in every client engagement and fully complied with applicable ethics rules. Regardless of the investigation's outcome, the dispute demonstrates how legal ethics, politics, and business strategy have become increasingly intertwined for major law firms. As a result, firms across the legal industry may face greater public and congressional scrutiny when handling matters involving federal agencies or politically sensitive issues. Frequently asked questions. Why is Skadden under congressional scrutiny? Democratic lawmakers are examining whether Skadden's $100 million pro bono agreement connected to Trump-supported initiatives created potential conflicts with the firm's representation of Intel during a Commerce Department transaction. Did Skadden deny the ethics concerns? Yes. Skadden says it complied with all applicable professional responsibility rules and maintains that its client representations met the highest ethical standards. Is Skadden accused of wrongdoing? No formal finding of misconduct has been made. However, lawmakers continue to investigate whether the firm's various engagements created conflicts or the appearance of conflicts that warrant additional review. Why is Intel involved in the investigation? Skadden represented Intel during a transaction involving the U.S. Commerce Department. That transaction later became the subject of shareholder litigation, prompting lawmakers to examine whether the firm's various roles created ethical concerns. Could this investigation affect other BigLaw firms? Potentially. The inquiry could influence future congressional oversight, law firm conflict-review procedures, ethics guidance, and disclosure expectations for firms representing both private clients and government-related interests. Why does this matter to lawyers and law students? The investigation highlights the growing importance of legal ethics, conflict management, and law firm independence. It also demonstrates how political developments can affect client relationships, recruiting, and the reputation of major law firms across the legal industry. Stay ahead in the legal industry with the latest BigLaw openings on LawCrossing. Search thousands of attorney jobs and find your next career opportunity today.

Lawdragon
Jul 1st, 2026
Skadden adds renowned Mass Torts litigator Brian O'Donoghue.

Skadden adds renowned Mass Torts litigator Brian O'Donoghue. Skadden is pleased to announce Brian O'Donoghue has joined the firm as a partner in its Mass Torts, Insurance and Consumer Litigation Group in Chicago. Mr. O'Donoghue has led some of the largest multidistrict litigation matters both domestically and globally for pharmaceutical, industrial and life science companies and advises clients on high-profile product liability, environmental, consumer and complex commercial disputes. Mr. O'Donoghue has extensive experience in mass torts, class actions, internal investigations and litigation involving multinational corporate clients. Beyond mass torts and class action litigation, he has a strong track record of leading significant commercial disputes and utilizing key experts to develop factual, scientific evidence to support and prepare for trials. He also represents corporate clients across industries, including technology, transportation, energy and entertainment, among other areas. "Brian is a leading litigator in the mass torts and class action space," said John Beisner, leader of Skadden's Mass Torts, Insurance and Consumer Litigation Group. "He is nationally recognized for his success leading precedent-setting matters and securing historic settlements. Brian's ability to manage the strategic aspects of sprawling cases across the country will be a tremendous asset to our clients as mass torts and product liability matters continue to expand and place increasing demands on corporate resources." "We are thrilled to welcome Brian to our Chicago litigation team and to further strengthen our mass torts and class actions capabilities," said Amy Van Gelder, head of Skadden's Chicago Litigation Group. "Brian brings a sophisticated approach to litigation strategy, case management and team leadership that is well aligned with how our litigation practices operate across Skadden's platform. His experience will enhance our ability to support clients in their most significant and complex litigation matters." "Skadden's reputation as a leader across numerous types of litigation - and as a trailblazer in the mass torts space - makes the firm the perfect fit for my diverse client base and dynamic practice. I look forward to working alongside my new colleagues to guide our clients as they defend against novel and sprawling 'bet-the-company' litigation claims," said Mr. O'Donoghue. Mr. O'Donoghue earned his J.D. from Yale Law School and his undergraduate degree from the University of Notre Dame. He has been selected for inclusion in Chambers USA in its Litigation: Product Liability and Product Liability & Mass Torts categories.

Society for Industrial and Financial Mathematics
Jun 16th, 2026
Sivaraman - vice president, international tax, amtrust financial services, inc.

Sivaraman - vice president, international tax, amtrust financial services, inc. Mithuna Sivaraman has over 13 years of experience in financial services specializing in tax issues. Formerly, Mithuna was with Skadden, Arps, Slate, Meagher & Flom LLP where her practice focused on federal tax controversy and tax planning for multinational corporations, with an emphasis on transfer pricing, tax treaty interpretation, and related international taxation issues. Prior to Skadden, she was with EY where she concentrated on planning, documentation, audit defense, and competent authority relief through the treaty network to help resolve double taxation and other related disputes. Mithuna holds a JD from Emory University School of Law, and an BSFS in International Political Economy from the School of Foreign Service at Georgetown University. Mithuna is a an attorney licensed in New York and California.