ISV Program Manager

We are:

• A growing team made up of innovators, creative minds, extroverts, introverts, and pet lovers who share a common goal: to change the payments landscape for the better with PayFac-as-a-Service.
• A software platform that provides B2B SaaS companies and ISVs with all the benefits of becoming a Payment Facilitator, without the stress, hassle, etc. etc. (you get the deal) to become a Payment Facilitator. 

You are:

• Authorized to work in the United States and a resident in a United States time zone
• Comfortable with remote work

About Tilled:

Tilled is revolutionizing the payments industry with our PayFac-as-a-Service platform, empowering SaaS companies to monetize payments without the headaches of traditional payment facilitation. We're a fast-growing fintech company backed by leading investors, and we're on a mission to simplify and democratize access to payment technology.

Role Overview:

We are looking for an experienced and results-driven ISV Program Manager to lead and scale our Independent Software Vendor (ISV) partner program. This role is critical to the growth of Tilled’s ecosystem, working cross-functionally with sales, product, marketing, and customer success to onboard, enable, and grow strategic ISV relationships.

The ideal candidate will have a strong background in partner program development, experience in fintech or SaaS, and a deep understanding of the ISV ecosystem.

Key Responsibilities:

• Program Development & Strategy:
  
  
  
• • Define and evolve Tilled’s ISV partner program framework, including tiers, incentives, onboarding processes, enablement resources, and go-to-market alignment.
    
    
    
  • Collaborate with leadership to set partnership goals and KPIs.
    
    
    
• ISV Recruitment & Onboarding:
  
  
  
• • Support the business development team in identifying and onboarding new ISV partners.
    
    
    
  • Develop onboarding workflows and training materials that ensure quick and effective adoption of Tilled’s platform.
    
    
    
• Partner Management & Growth:
  
  
  
• • Serve as the primary point of contact for ISV partners post-onboarding.
    
    
    
  • Build strong, trust-based relationships with key partner stakeholders.
    
    
    
  • Drive partner engagement through joint business planning, co-marketing, and product integration initiatives.
    
    
    
• Cross-Functional Collaboration:
  
  
  
• • Work closely with sales, product, legal, and marketing teams to align ISV initiatives with company objectives.
    
    
    
  • Provide product feedback from ISV partners to help shape Tilled’s roadmap.
    
    
    
• Performance Tracking & Reporting:
  
  
  
• • Monitor partner performance, engagement metrics, and revenue impact.
    
    
    
  • Create reports and dashboards for internal stakeholders to track program success.
    
    
    

Requirements:

• 4+ years of experience in partner management, channel programs, or business development, preferably in a SaaS, payments, or fintech environment.
  
  
  
• Proven success in building and scaling ISV or channel programs.
  
  
  
• Deep understanding of the ISV landscape, especially in vertical SaaS.
  
  
  
• Strong project management and organizational skills.
  
  
  
• Excellent written and verbal communication abilities.
  
  
  
• Experience with CRMs and partner management tools (e.g., Salesforce, Hubspot, Crossbeam).
  
  
  
• Ability to work independently in a fast-paced, high-growth startup environment.
  
  
  

Preferred Qualifications:

• Payments industry experience or knowledge of ISV & PayFac models.
  
  
  
• Experience with embedded payments or monetization strategies for SaaS platforms.
  
  
  
• Familiarity with API-based integrations and developer workflows.
  
  

What We Have:

• Office space in Boulder, CO
• Remote work environment
• Resources to support remote work
• Generous compensation and benefits
• Transparency that trickles down from the C-Level 
• Experts in the payments field that can get you up to speed with PayFac-as-a-Service

Tilled is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.