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Business Development Representative
Unified Communications
Confirmed live in the last 24 hours
Locations
Vancouver, BC, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Requirements
  • 2 - 5 years of previous experience in a SaaS sales environment
  • Ability to build effective and collaborative relationships with the key decision-makers and C-Suite (CIO/CTO/CCO/CFO) executives within the prospective organizations
  • Aptitude to learn and speak to technology-related subject matter
  • Proven ability to listen, record key points in a conversation, seek solutions, and respond with clarity
  • Outstanding organizational skills and attention to detail
  • Natural drive for growth and innovation
  • Ability to convey enthusiasm, energy, and sincerity in telephone interactions
Responsibilities
  • Customer outreach, providing contact with existing client base to ensure service satisfaction, increase adoption, and promote up-to-date knowledge of Global Relay Message features
  • Educate customers on the value proposition of Global Relay Message throughout the entire sales and adoption cycle
  • Meet and exceed company targets for adoption and usage
  • Communicate the features, benefits, and value of Global Relay Message
  • Provide world class service in handling and resolving customer enquiries
  • Serve as the voice of the customer to drive continuous improvement across the product
  • Process customers' requests for changes in service and add-on service purchases
  • Set customer expectations, communicate internally to ensure tasks are on schedule, and offer suggestions to increase onboarding efficiency
Global Relay

501-1,000 employees

Compliant electronic communications platform