Full-Time

SVP – Fraud Risk Retail Policy Group Manager

Confirmed live in the last 24 hours

Citigroup

Citigroup

10,001+ employees

Global financial services and banking solutions

Fintech
Financial Services

Compensation Overview

$130.9k - $196.3kAnnually

+ Incentive Awards + Retention Awards

Senior, Expert

O'Fallon, MO, USA + 9 more

More locations: Tampa, FL, USA | San Antonio, TX, USA | Florence, KY, USA | Johnson City, TN, USA | Jacksonville, FL, USA | Wilmington, DE, USA | Irving, TX, USA | Tucson, AZ, USA | Meridian, ID, USA

Primary location is Tucson, Arizona.

Category
Risk Management
Finance & Banking
Required Skills
Data Analysis
Requirements
  • 7+ years’ experience in financial services fraud or risk management, with specific experience in retail and/or commercial banking.
  • Direct experience in collaboratively influencing a variety of business partners is required.
  • Knowledge of industry best practices and a network of industry contacts are preferred.
  • Excellent presentation, written and verbal communication and strong interpersonal skills are required, including the ability to tailor communication approaches and content to a variety of audiences.
  • Bachelor’s Degree or equivalent combination of education and experience is required.
Responsibilities
  • Act as a primary point of contact for the Business to escalate fraud issues.
  • Along with others, work with the Business to understand and assess new projects for fraud risk.
  • Make recommendations for appropriate controls which will maximize return on investment and optimize fraud loss and operating expense at their respective lowest levels.
  • Evaluate potential control enhancements which will improve business controls or reduce impacts to good customers.
  • Actively monitor and understand the latest fraud performance trends, quickly responding to lead mitigation of risk and communicate these trends and actions to the Business and Fraud senior management.
  • Articulate the value of projects and overall approach to fraud related issues to senior management, Global Fraud partners, and the Business.
  • Share best practices throughout all NA Businesses.
  • Partner with Operations, Analytics and Process Integration Teams to coordinate actions to address Business issues.
  • Support the Control group in the evaluation and management of Global policies and standards, regulatory requirements, and issue management.
  • Produce regular performance reporting for stakeholders to coordinate actions and mitigation plans.
  • Assist in managing peer reviews and audits, and effectively lead governance routines.
  • Maintain strong awareness of industry trends so this can be effectively communicated to Business and Fraud Utility partners.
  • Successfully develop, coach and motivate a small team of highly skilled Policy Managers.
  • Through direct reports, actively manage fraud activities for specialty portfolios, products and channels including but not limited to the International Personal Bank, Commercial and Consumer payments (i.e. ACH, P2P, wire, check, debit/ATM) and others.
  • Provide high level fraud oversight of other Citi products for the Retail Bank including but not limited to unsecured loans, the fraud losses for which impact the Retail Bank’s fraud loss expense.

Citigroup provides a variety of financial services to individuals, businesses, and governments around the world. Its offerings include consumer banking, credit services, corporate and investment banking, securities brokerage, and wealth management. The company operates in over 160 countries, allowing it to facilitate cross-border transactions and serve a diverse clientele. Citigroup's products work by leveraging its extensive global network and technology to provide efficient banking solutions, generating revenue through interest on loans, service fees, trading, and investment management. What sets Citigroup apart from its competitors is its strong focus on sustainability and social responsibility, as demonstrated by its investments in environmental, social, and governance (ESG) initiatives. The company's goal is to create a positive financial and social impact while ensuring growth and profitability.

Company Stage

IPO

Total Funding

$59.8M

Headquarters

New York City, New York

Founded

1812

Growth & Insights
Headcount

6 month growth

12%

1 year growth

12%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Citi's investment in Pylon enhances access to institutional-grade mortgage products.
  • The €410 million investment in SeQura supports international market expansion.
  • Citi strengthens SME lending with a £200 million debt funding package for iwoca.

What critics are saying

  • Increased competition from fintechs like Pylon may lead to market cannibalization.
  • SeQura's expansion may not meet expectations, affecting Citi's returns.
  • Citi's large debt funding packages increase exposure to credit risk.

What makes Citigroup unique

  • Citi operates in over 160 countries, offering a vast global network.
  • The company integrates technological innovations for seamless banking solutions.
  • Citi's commitment to ESG initiatives sets it apart in sustainability efforts.

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