Seeking a talented and hard-working member to join our Solution Partner team and perform critical analysis in support of key strategic partner initiatives.  The Partner Operations Analyst will work cross functionally with Sales, Deal Desk, Billing, Finance, Product Management, Product Marketing, Customer Support and IT to help manage and optimize internal business systems in support of sales and revenue generating activities.

Key Responsibilities:

• Tracking and management of resold partner products
• Build and update partner resold booking metrics
• Perform analysis and provide reporting to Sales, Billing, Finance and Executives by gathering, extracting, and manipulating raw data from multiple databases and transform it into information that drive decisions
• Work cross functionally to improve processes, automate and streamline workflows, standardize reporting, facilitate collaboration, gather and translate requirements,
• Manage project milestones and objectives, and disseminate information through tools and reports for sales, finance teams and Five9 partners
• Systems optimization and data management of Salesforce and Coupa and
• Participate in quarterly partner QBRs

Key Skills:

• Working knowledge of Business Systems like Excel, PowerPoint and Domo, and other relevant software packages like Salesforce, Coupa and Logisense
• Excellent verbal and written communication skills
• Attention to detail and excellent research and analytical skills
• Effective organizational and time management abilities
• Ability to turn complex concepts into simple language
• Significant understanding of SaaS business models and channel management experience
• Product Management experience a plus
• Demonstrated participation in process improvement initiatives
• Bachelor’s degree required and 2+ years of analyst/reporting experience

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