Senior Product Manager

Summary

Guidewire is widely recognized as the leading provider of software solutions for the property and casualty insurance industry. Our software offers property and casualty insurance companies the tools to take care of their customers when they need it the most, whether that is a time of crisis, a natural disaster, an accident, or exposure to cyber risks.   
We are looking for a product management professional to join our Application Platform team. Guidewire’s App Platform team is responsible for building an integrated, scalable, secure, and robust app platform, to help both our internal development teams & our customers develop P&C insurance solutions easily. The platform supports Guidewire’s entire portfolio of tools and services: analytics, data science, data management, and core applications, and it ushers in a new era of modern development experience that empowers both developers and business users.

In this role, you will focus on managing and optimizing Guidewire Developer Experience in the App Platform group. Our developer experience has a single portal for everyone to access Guidewire products, tools and services. You will collaborate closely with cross-functional teams including engineering, design, operations, and customer support to ensure the seamless delivery of high-quality, scalable solutions that delight customers and align with our business. You will break down complex problems into steps that drive incremental product development. This opportunity is not just to build products, but to be part of a team that helps transform an industry with cutting edge technology at the center.

Job Description

What You Will Do

• Define and drive the product strategy, roadmap, and vision for Application Platform developer experience, with a deep understanding of Guidewire software.

• Evaluate user and business needs through research and analysis to refine the strategy and roadmap. 

• Generate buy-in by sharing your learnings and vision broadly.

• Define product roadmaps, and establish product requirements, outcomes and priorities for each release.

• Partner with engineering leadership to execute the vision, strategy, and roadmap 

• Provide technical expertise to ensure our developer experience portal meets the highest standards of performance, security, and scalability.

• Collaborate with UX Design and Research teams to measure and improve developer CSAT scores, adhere to accessibility standards and provide a world leading cloud experience.

• Engage with professional services, ecosystem business partners, and customers to acquire insights necessary to enable the next generation of P&C solutions.

• Demonstrate flexibility and ability to adapt to change in a fast-paced work environment.

What We’re Looking For In This Role

• 8-10 years of experience in the commercial enterprise/B2B software market, with at least 4+ years in technical product management. Experience working with Guidewire software and cloud-based enterprise solutions is a plus.

• Senior professional services or sales engineering professionals with a strong interest in a product management role that have deep subject matter expertise in developer experience will be strongly considered.

• Deep understanding of developer tools, latest trends in developer productivity as well as strong knowledge of software architecture, security, and scalability.

• Experience addressing requirements across a broad range of constituents with varied needs and motivations, including large enterprise IT teams, solution ecosystem partners, systems integrator partners, and internal product development teams.

• Keen judgment in analyzing sophisticated problems to make meaningful prioritization decisions and provide appropriate direction to product teams.

• Understanding and appreciation for the business value of user-centered design and design thinking, as well as analysis based on qualitative and data-based insights.

• Ability to support the achievement of revenue targets across the product portfolio.

• Excellent communication and presentation skills with the ability to articulate complex technical concepts to both technical and non-technical audiences.

• Ability to thrive in a fast-paced, dynamic work environment and manage multiple priorities simultaneously.

• Bachelor's degree in Computer Science or another technical major.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.