Full-Time

Senior Community Engagement Manager

New York

Posted on 5/23/2024

Findhelp, A Public Benefit Corporation

Findhelp, A Public Benefit Corporation

51-200 employees

Connects individuals with social care resources

Data & Analytics
Social Impact

Senior

Remote in USA

Requirements
  • At least 10 years experience in establishing relationships at the local, county, and state levels of government or within a nonprofit organization
  • Local knowledge, expertise, and network in New York State
  • BS/BA degree or equivalent
  • Experience with adult learning techniques and best practices; software training experience a plus
  • Experience with technology and ability to learn new technologies quickly
  • Superior communication skills (presentation, written, and verbal)
  • Ability to work with minimal direction to achieve goals
  • Team player with professionalism and dedication
  • Interest in social determinants, organizational innovation, social enterprise, healthcare, community organizations, governmental groups
  • Candidates must be currently residing in the state of New York
Responsibilities
  • Work directly with key state officials, legislatures, lobbyists, and nonprofit executives to advance findhelp’s positioning in an assigned regional area
  • Support execution of New York 1115 Medicaid Waiver contracts with regional NY Social Care Networks (SCNs) and their contracted CBO Trusted Networks
  • Establish and grow deep, sustainable relationships with nonprofit and other community organizations in a regional area
  • Educate and equip key customer contacts to support community engagement efforts
  • Manage client and project communications
  • Train community-based organizations and customer teams on how to use findhelp’s suite of tools
  • Lead the discovery of various CBO workflows and roadblocks
  • Advocate for the ongoing needs and goals of CBOs internally
  • Support organizations when issues arise, including technical needs
  • Collaborate with the rest of the Community Engagement team to build a thriving department

Findhelp, A Public Benefit Corporation

Findhelp, A Public Benefit Corporation

View

findhelp's main product is a proprietary technology that intelligently connects individuals with community-based organizations, streamlining access to social care resources. The technology ensures fast and reliable access to resources while prioritizing privacy and dignity.

Company Stage

Series D

Total Funding

$54.3M

Headquarters

Austin, Texas

Founded

2010

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-8%

2 year growth

-13%