• Champion human-centered design, driving best practice for problem framing and synthesis of customer and business insights

• Influence organization level strategic roadmap discussions alongside Product and Engineering leadership

• Lead collaboration with key stakeholders and contributes subject matter expertise to identify org-level opportunities and process improvements

• Drive compelling customer experience vision, strategy, and success metrics at an organizational level

• Practice, drive, and teach exemplary visual and interaction design practice and holds the design organization accountable to deliver high-quality experiences

• Provide guidance when evaluating the impacts of a solution to ensure linkages between structure, process, and technology

• Leverage shared insights, tools, and design systems to build cohesive experiences within a product ecosystem

• Use storytelling and persuasion to create materials that connect vision, strategy and action plans at organization level

• Advocate for the work of the experience design org to stakeholders, peers, and the wider organization

• Places individuals in roles and assignments that contribute to their personal and career development

• Facilitate cross-team and cross-divisional movement when appropriate

• Coach managers on building trusting, candid relationships with their teams to enable productive development conversations

• Envisions and drives efforts in shaping healthy team culture and values across the broader organization

• Drive a safe culture of constructive critique and feedback

• Be accountable for setting and meeting departmental goals

• Identify and resolve issues that may impair the team’s ability to meet strategic, financial and technical goals

• Help team members identify and build key relationships and networks inside and outside the organization

• Inspire. Lead. Elevate.

Experience and Qualifications:  

• Bachelor’s degree in Human-Computer Interaction, User Experience, or related design field; or equivalent related professional experience

• 7-10+ years related professional experience in b2b or b2c user experience design, design consulting, or agency, specifically in Adtech or Marketing-related digital tools

• Experience in leadership of Senior Managers and senior UX Designers

• An experienced creative leader who thrives at the intersection of business and design

• Fluent in user experience design, research, and content strategy processes and practices - This role will partner closely with peer Directors in UX Research, Content Design, Product Management, Engineering, Strategy, and Product Marketing

• Experience growing and leading high-performing design teams

• Oversee multiple concurrent teams and projects across multiple global locations

• A strong verbal and visual communicator. Storytelling is your jam

• Love data visualizations, helping customers achieve their goals, and continuously improving product experiences

• Adept at growing talent and helping people do their best work

• A team player who is fluent in working with Product, Engineering, Strategy, and Marketing

• Understand the intricacies of advertising and marketing

• An advocate for people, their goals, and creating the best experiences to help them succeed

The total cash range for this position in Seattle is $221,000.00 to $309,500.00. Employees in this role have the potential to increase their pay up to $353,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.