Full-Time

Quality Control Analyst

JP Morgan Chase

JP Morgan Chase

10,001+ employees

Global financial services with diversified offerings

No salary listed

Bengaluru, Karnataka, India

In Person

Category
Operations & Logistics (1)
Requirements
  • Hold a bachelor’s degree with 5+ years of relevant experience in lending services or back office/BFSI operations.
  • Demonstrate knowledge of loan systems such as Loan IQ.
  • Apply strong problem-solving and investigative skills to resolve loan operation issues.
  • Utilize proficiency in MS Office and analytical capabilities.
  • Exhibit a risk and control mindset in daily activities.
  • Adapt to shift work as required.
  • Perform under pressure and manage high volumes of work.
Responsibilities
  • Review customer files and transactions against established QA criteria.
  • Ensure completion of quality-related requests and SLAs accurately and timely.
  • Analyze errors to categorize impact and escalate issues as needed.
  • Enter quality information in system of record for tracking and reporting.
  • Provide verbal and written summaries of findings, including impact and risk assessment.
  • Track open items and take appropriate action within deadlines.
  • Use product and process knowledge to resolve unique or challenging issues.
  • Ensure standard operating procedures and testing job aids are followed and updated.
  • Make recommendations to enhance testing job aids and processes.
  • Liaise effectively with other departments, including front, middle, and back office.
  • Participate in process improvement initiatives and automation projects.
Desired Qualifications
  • Leverage experience in process improvement or automation projects.
  • Display advanced knowledge of quality assurance methodologies.
  • Communicate effectively with cross-functional teams.
  • Implement best practices in loan operations and compliance.
  • Contribute to the development of quality testing processes.
  • Collaborate in a team-oriented environment.
  • Embrace continuous learning and professional development.

A global financial services firm offering investment banking, asset management, private equity, financial services, and consumer banking to individuals and institutions. It works by providing advisory, lending, trading, and financing services through a worldwide network, earning revenue from interest, fees, and trading commissions, and using its data and the JPMorgan Chase Institute to analyze economies. It stands apart from peers due to its size, full-range services across consumer and corporate markets, extensive market access, and in-house data-driven insights. Its goal is to deliver comprehensive financial products with integrity and growth while supporting clients and communities through data-backed analysis and targeted programs.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1959

Simplify Jobs

Simplify's Take

What believers are saying

  • Institutional clients migrate treasury activity to JPMorgan's blockchain infrastructure, generating recurring fees.
  • AI investment of $2B annually drives operational efficiency without workforce reduction, improving margins.
  • 23% return on tangible common equity with 71M digital customers supports sustained profitability growth.

What critics are saying

  • Starmer's ouster triggers £9.9B London Canary Wharf project cancellation if successor government hostile.
  • SEC reverses yield-bearing tokenized asset rules, forcing Kinexys platform redemption and client litigation.
  • Branch expansion into low-income markets increases credit losses and fraud exposure in underserved segments.

What makes JP Morgan Chase unique

  • Tokenized fund leadership on Ethereum with $32B RWA market capturing institutional treasury migration.
  • Coordinated fraud prevention ecosystem through $14M philanthropic investment complementing internal AI defenses.
  • Geographic branch expansion into 500 locations by 2027 targeting underserved rural communities.

Help us improve and share your feedback! Did you find this helpful?

Your Connections

People at JP Morgan Chase who can refer or advise you

Benefits

Health Insurance

Flexible Work Hours

Paid Sick Leave

Paid Holidays

Company News

Dr.Web
May 8th, 2026
Bezos raises $9.8B for Project Prometheus AI lab at $37.3B valuation

Project Prometheus, an AI laboratory co-founded by Jeff Bezos, has closed a funding round of €8.7 billion at a €33 billion valuation. Investors include JPMorgan and BlackRock. Bezos returns to an operational role alongside co-CEO Vikram Bajaj, a quantum physicist. The funding round was expanded from an initial €5.4 billion due to high demand. The company is headquartered in San Francisco with offices in London and Zürich. Unlike language-focused AI labs, Prometheus develops AI systems that understand physical laws for industrial applications, including materials research, fluid simulation and robotic manipulation. The company plans to establish a holding structure to acquire industrial companies that could benefit from its AI technology, following a Berkshire Hathaway-style model. The Zürich office positions Prometheus as a competitor for talent in the DACH region's engineering sector.

Mettis Global Link
Apr 16th, 2026
Pakistan signals return to global capital markets after four years.

Pakistan signals return to global capital markets after four years. MG News | April 16, 2026 at 09:33 AM GMT+05:00 April 16, 2026 (MLN): Pakistan signaled its intention to return to international capital markets after a gap of around four years, with plans to issue rupee-linked, dollar-denominated instruments under its Global Medium-Term Note (GMTN) programme. The move comes as part of broader efforts to strengthen external financing, alongside preparations for the country's first Panda Bond issuance supported by agreements with multilateral lenders, according to a press release issued. Federal Minister for Finance and Revenue, Senator Muhammad Aurangzeb, shared these developments during a meeting with senior representatives of JP Morgan Chase on the sidelines of the World Bank-IMF Spring Meetings in Washington, D.C. He also briefed the delegation on counter-indemnity agreements signed with the Asian Development Bank (ADB) and the Asian Infrastructure Investment Bank (AIIB), expressed appreciation for financial support from the Kingdom of Saudi Arabia, and assured that the financing proposals and market options discussed would be carefully reviewed. In a separate engagement on the sidelines of the meetings, finance minister Aurangzeb held discussions with senior leadership of Franklin Templeton, where he said Pakistan would soon initiate requests for proposals (RFPs) to appoint lead managers for potential issuances under the GMTN programme. He emphasized that any return to global markets would be "selective" in pricing and timing, reflecting sensitivity to global interest rate trends and investor sentiment. The finance minister described the planned market re-entry as a potential turning point in Pakistan's external financing strategy, aimed at rebuilding investor confidence after a prolonged period of economic strain and reliance on bilateral and multilateral support. A successful issuance, he noted, could help diversify funding sources and signal improving macroeconomic stability. He also outlined progress on a broad privatization agenda, stating that nearly 30 state-owned enterprises have been transferred to the Privatization Commission. The government is advancing plans to outsource major airports, including those in Islamabad, Karachi, and Sialkot, and is exploring the sale of electricity distribution companies to improve efficiency and reduce fiscal pressures. Highlighting a shift in policy on digital assets, the minister confirmed the establishment of the Pakistan Virtual Assets Regulatory Authority (PVARA) and the issuance of No Objection Certificates to global platforms such as Binance. He added that the State Bank of Pakistan has withdrawn its 2018 restrictions on the use of banking channels for cryptocurrency transactions, indicating a more accommodative regulatory approach. The finance minister also expressed interest in collaborating with Franklin Templeton on capacity-building initiatives, including structured training programmes for officials from the Ministry of Finance and the State Bank of Pakistan, as part of efforts to strengthen institutional expertise in managing modern financial markets.

Yahoo Finance
Apr 14th, 2026
JPMorgan beats expectations with $5.94 per share earnings as revenue climbs 10% to $50.5B

JPMorgan has reported strong first-quarter results, with earnings of $5.94 per share beating expectations and revenue reaching $50.5 billion, up nearly 10% year-on-year. The bank demonstrated balanced growth across its operations. Net interest income rose 9% to $25.5 billion, whilst noninterest revenue, including fees and trading, increased 11% to $25.1 billion. Credit quality remains solid, with provisions for losses at $2.5 billion, lower than the previous year, and charge-offs remaining flat. The bank recorded a small reserve build, though nothing indicating significant stress. Shares rose in premarket trading following the announcement.

Yahoo Finance
Apr 14th, 2026
Banks report strong profits but warn of rising energy prices hitting consumers

America's largest banks reported strong first-quarter profits driven by robust investment banking activity and a resilient economy, though executives warned about mounting risks from rising energy prices and geopolitical uncertainty. JPMorgan Chase posted a profit of $16.49 billion, up 13% year-on-year, whilst Wells Fargo earned $5.25 billion and Citigroup reported $5.79 billion. Investment banking fees surged, with JPMorgan seeing a 30% jump and Citigroup a 12% increase in advisory fees, fuelled by market volatility and corporate dealmaking. However, JPMorgan CEO Jamie Dimon cautioned about "an increasingly complex set of risks", including wars, energy prices and trade tensions. Wells Fargo noted customers allocating more spending to petrol whilst cutting discretionary purchases, signalling potential downstream economic impacts from elevated oil prices.

The Associated Press
Apr 14th, 2026
Banks report strong Q1 profits but warn rising energy prices threaten consumer spending

America's largest banks reported strong first-quarter profits driven by investment banking activity and a resilient economy, but executives warned about emerging economic headwinds from rising energy prices and geopolitical uncertainty. JPMorgan Chase posted a 13% profit increase to $16.49 billion, with investment banking fees jumping 30%. Wells Fargo earned $5.25 billion whilst Citigroup reported $5.79 billion in profits. The gains came amid market volatility and increased merger activity. However, JPMorgan CEO Jamie Dimon cited "an increasingly complex set of risks" including wars, energy prices and trade tensions. Wells Fargo's CFO noted consumers allocating more spending towards petrol whilst reducing discretionary purchases. Dimon warned that higher oil prices' impact "will likely take some time to materialise" if they persist.