Full-Time

Senior Solution Consultant

Commercial, Customer Industry Workflows

Posted on 5/23/2025

ServiceNow

ServiceNow

10,001+ employees

Cloud-based platform for digital workflows

Compensation Overview

$104.8k - $162.5k/yr

+ Equity + Variable Compensation + Incentive Compensation

Senior

San Diego, CA, USA

Category
Management Consulting
Consulting
Required Skills
ServiceNow
Product Management
Requirements
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 5+ years of pre-sales solution consulting or sales engineering experience
  • Proficiency with the ServiceNow platform or technical expertise with other enterprise cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
Responsibilities
  • Support product sales as the technical, industry and domain expert of a client-facing sales team that pursues customers and prospects across one or multiple industry markets
  • Lead discovery workshops to determine customers' challenges and give persona and value-based product demonstrations to align our solution with customer needs
  • Develop client partner relationships
  • Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
  • Provide feedback to product management to influence the product roadmap and strategy in support of your customers and changing market dynamics
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows
Desired Qualifications
  • Industry experience in Manufacturing, Technology, or Telco desirable

ServiceNow provides a cloud-based platform that helps businesses automate and streamline their operations. Known as the Now Platform, it offers a variety of applications and services that manage processes in areas such as IT operations, customer service, human resources, and security operations. The platform is designed for large enterprises across different industries, including healthcare, finance, retail, and manufacturing, aiming to modernize operations and enhance service delivery. ServiceNow operates on a software-as-a-service (SaaS) model, allowing clients to access the platform via the internet without needing to install it on their own servers. This model ensures a consistent revenue stream through subscription fees. The company also offers professional services for implementation and customization, setting it apart from competitors by providing comprehensive support alongside its software.

Company Size

10,001+

Company Stage

IPO

Headquarters

Santa Clara, California

Founded

2004

Simplify Jobs

Simplify's Take

What believers are saying

  • Collaboration with NVIDIA enhances AI capabilities, boosting employee productivity and innovation.
  • Flightpath.AI accelerates AI adoption, offering rapid, practical AI solutions for businesses.
  • Autonomous AI agents position ServiceNow as a leader in enterprise cybersecurity solutions.

What critics are saying

  • Increased competition from AI startups may challenge ServiceNow's market dominance.
  • Rapid AI development could lead to integration challenges with existing platforms.
  • Reliance on strategic partnerships may pose risks if partners shift focus or underperform.

What makes ServiceNow unique

  • ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
  • The company excels in integrating AI to enhance automation and operational efficiency.
  • ServiceNow's SaaS model ensures continuous updates and support, reducing client maintenance burdens.

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Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 0%

2 year growth

↑ 0%
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INACTIVE