Bilingual in English and an ORCAS language used by participants like Rohingya, Dari
Must pass school background check
Must possess a valid driver's license and verification of current auto-insurance, and have full use of automobile during work hours
MINIMUM JOB SPECIFIC QUALIFICATIONS: Some college coursework in education or social services, or equivalent combination of training and experience
Minimum 1 year working within a school or school district providing academic support to emergent English-speaking immigrant/refugee students in 1:1 or in group settings
Minimum 1 year working with families to support resource navigation work and understanding U.S. school systems
Experience serving immigrant/refugee students and their families in academic support programs
Bilingual in English and a language commonly used by the program’s participant base, like Rohingya, Dari
Experience working with school aged youth under 19
Ability to communicate clearly about sensitive information and explain school systems in both English and a second language spoken by program participants
Understanding of US school systems and standard school expectations regarding attendance, classroom management, family engagement, and safety
Knowledge of emergency, social, and human services, and referral systems to access such services
Proficient in Microsoft Office 365 including Word, Excel, Outlook, Teams, and PowerPoint
Work is performed in person at schools or other assigned work locations like Pacific Islander & Asian Family Center.
This is not a remote or hybrid work position
Able to pass a comprehensive background check
Must possess a valid driver's license and verification of current auto-insurance, and have full use of automobile during work hours
Responsibilities
Enroll up to 20 ORCAs school aged youth onto caseload to provide academic support & advising, individualized planning with students including goal setting and tracking of academic progress & school attendance
Regular follow-ups with school staff to track progress of students on caseload
Design, implement, and conduct afterschool/out-of-school time group activities for students during the school year and during summer
Collaborate with Program Lead and other Youth staff to build relevant curriculum to address identified academic gaps of enrolled students
Work closely with school administration and staff to collect referrals and identify students/families in need of support and outreach to these families to enroll them into program services
Provide individualized support, and resource navigation for families on caseload
Perform participant intake and assessment
Work collaboratively with school staff, community partners and IRCO colleagues to engage parents in their school environment in a positive and meaningful way
Conduct family support activities such as home visits, phone outreach and meeting at school or other locations to update parents on their children's educational progress
Provide parent educational activities to inform parents about key school topics like available school programs and school policies, using ParentVue or other tools to monitor their student’s progress, postsecondary programs, learning in the home, and problem solving
Organize, file and/or archive participant progress notes and records (e.g., student academic lesson plans/family workshop lessons plans, participant contact hours) using funder and IRCO data systems like SharePoint, CRM and other methods employed by the program
Plan and chaperone program outings and fieldtrips in accordance with procedures and guidelines in place to facilitate such activities
Maintain accurate and confidential records on each participant, including intake/assessment information, action/service plans, hours of service, and all contacts and referrals made
Provide translation and interpretation for families throughout the case process as needed
Responsible for compiling monthly reports and data entry for contract reporting purposes
Responsible for completing timesheets and other paperwork (e.g., expense reimbursements, mileage reimbursement, training log) in an accurate and timely manner
Maintain cooperative external relationships with collaborative agencies, volunteer agencies, community and public as authorized
Participate in staff meetings, school meetings, trainings, work committees, and other activities as assigned to support IRCO and Program goals
Work with school staff to provide training and information, especially as it relates to youth and family engagement
Ability to maintain a high level of confidentiality
Ability to work flexible hours to meet the availability of participants
Conduct home visits, transport clients to appointments and provide support at work sites as needed.
Desired Qualifications
Associate’s degree or equivalent in social services, or related field
Knowledge of the principles and practices of Assertive Engagement and applying Trauma Informed Care in case management work for children and youth in school settings
Experience creating lesson plans or curriculum for youth afterschool/out-of-school time groups that promote Positive Youth Development
Strong communication skills in a multilingual, multi-background organization
Strong ability to work with multi-background staff in a team setting
Experience tracking program spending through expense logs for program activities like afterschool group activities, field trips, client assistance
Ability to use initiative and judgment in completing tasks and responsibilities
Ability to courteously meet and deal effectively with school staff, program participants, other employees, agency representatives, vendors, contractors, the public, and others
Ability to function in a positive manner in a demanding work environment, to demonstrate a high degree of flexibility, to respond to priorities and schedules that change frequently, and to meet commitments
Experience organizing and chaperoning field trips and other enrichment activities with youth
Experience operating a 14-passenger van a plus
Physical, Mental, & Environmental Requirements
Work is performed in person, at schools or other assigned IRCO locations. Not a remote or hybrid work position
Communication: Regular communication inside and outside the organization to exchange ideas and gather information
Creativity: Minimal need for the redesign of single focus process or procedure is needed
Mental: There is minimal variation in tasks. The job holder is free to determine in which order tasks are completed, but cannot choose to not complete a task
Physical: Position requires little physical effort such as lifting, carrying, or constant movement, but does allow for movement needed to complete work tasks
Impact and Influence: Positions at this level have a minimal need or ability to analyze problems or concepts or make decisions on the information. Positions at this level have minimal impact and influence on organization operations, programs, expense or budgetary outcomes.
Work Independence: Positions perform routine work with regular supervision and generally are given instructions or written procedures. Positions occasionally encounter variation and are encouraged to suggest ways to respond, but can't take final action without approval
Planning: Positions at this level must be able to foresee issues associated with their own work and identify future needs for supplies, equipment, resources which would stall operations or activities.
Environment: This level has a work environment that is well protected, with virtually no hazards or obstacles. There is very little element of personal risk or hazard. Job conditions are stable, usually well managed, and very comfortable.
Schedule: The work schedule is mostly stable and does not fluctuate without prior notice.
Supervisory Responsibilities
Positions at this level are not responsible for any supervisory functions, or responsibilities, but may occasionally be asked to orient and/or train new employees or volunteers.
Required Engagement
Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values-based initiatives.
How To Apply
1. Complete the IRCO application in our Careers Portal: IRCO Application for Employment.
2. Upload your resume and cover letter addressing your qualifications for this position [IRCO Careers](https://recruiting.paylocity.com/recruiting/jobs/All/005a9efa-69c5-42a8-a46c-774ccf57745b/IMMIGRANT-AND-REFUGEE-COMMUNITY-ORGANIZATION).
Please note that physical applications are accessible from IRCO’s main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application.
IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.