Full-Time
Renewals Representative
Posted on 4/1/2024
API development and collaboration platform
Compensation Overview
$100,000 - $130,000Annually
Senior
Cambridge, MA, USA + 1 more
- Minimum 5 years experience in renewals with a rapid-growth SaaS company, value-added resellers, and software distributors
- Superior communication skills (verbal and written), both internal and external to the organization
- Proven ability to sell and a detailed understanding of the renewal lifecycle
- High confidence in managing customer quotes, contracts, and terms
- Ability to identify and implement best practice processes and procedures around renewals
- Ability to use data to understand customer adoption and risk
- Experience with SaaS subscription revenue model and sales processes at a product led growth company
- Ability to multitask, prioritize, and manage time effectively
- Extensive experience working with both direct procurement & partner reseller teams to support buying process
- Execute all phases of subscription renewal lifecycle, including notifying customers of renewal, generating quotes, and closing renewal opportunities
- Achieve revenue and retention targets on a quarterly and annual basis
- Manage renewals pipeline with forecast accuracy
- Analyze customer renewal data to determine retention and uplift strategy
- Partner with Sales and Customer Success in potential upsell/upgrade opportunities
- Monitor at-risk renewals/lost renewals and develop a plan of action with Sale and Customer Success to win back customers
- Maintain accurate and timely information in Postman’s CRM
- Develop & maintain an expert level of Postman products and plans
Postman, recognized for its comprehensive API platform, cultivates a collaborative environment ideal for developers focused on building and enhancing APIs efficiently. Serving millions globally, the company provides robust tools for over 30 million developers and 500,000 organizations, fostering a space where tech professionals can grow and excel. This focus on continual improvement and substantial industry presence makes it a premiere workplace for those interested in advanced technology and teamwork.
Company Stage
Series D
Total Funding
$433M
Headquarters
San Francisco, California
Founded
2014
6 month growth
↑ 9%1 year growth
↑ 22%2 year growth
↑ 102%Benefits
Accidental Death & Dismemberment Insurance.
Dental Insurance.
Disability Insurance.
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Life Insurance.
Mental Health Care.
Occupational Accident Insurance.