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Enterprise Sales Account Manager
Confirmed live in the last 24 hours
Locations
Charlotte, NC, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Salesforce
Communications
Requirements
  • At least 3 years of experience in sales or account management with a history of driving revenue and retaining existing business with enterprise customers
  • Experience in an inside sales closing role partnered with an outside seller
  • Strong attention to detail with excellent organization, project management, and time management skills
  • Strategic thinker with a strong business acumen and history of navigating complex internal customer structures
  • Ability to work in a fast-paced environment while solving problems quickly and creatively
  • Exceptional communication skills (written and verbal) with the ability foster positive business relationships
  • Effectively work cross-functionally and with a wide range of people with different skill sets
  • CRM experience with Salesforce or similar systems
  • Proficiency in programs such as Google Suite, Microsoft Office Suite, Zoom/WebEx/GoToMeeting
  • Bachelor's degree preferred
  • Experience working in a technology or manufacturing organization
Responsibilities
  • Cultivate a positive working relationship with cross functional teams across the organization to ensure driving growth within the book of business
  • Asking for referrals and listening for account details to share with Account Executives to help grow accounts
  • Calling on engineers, procurement, and supply chain teams
  • Orchestrate the efforts of production, sales, TSE, and order entry presale
  • Partner with account executive teammate to develop and present quarterly business reviews to Fortune 500 customers
  • Maintain a detailed understanding of products and services, assist customers with questions and suggest the best services for their needs
  • Utilize Salesforce to document and track customer projects, working with internal and external stakeholders
  • Ensure all incoming customer quotes, requests and concerns are resolved in an urgent, professional, and personable manner
  • Provide virtual training to educate customers on the Xometry Platform and to promote Xometry's Value-Add Proposition
  • Be a trusted advisor and advocate for the customer, ensuring the best possible customer experience through deep technical and workflow knowledge-share, tailored goal-setting, and open lines of communication
  • Participate in ongoing training and development programs
Xometry

501-1,000 employees

On-demand manufacturing marketplace
Company Overview
Xometry's mission is to accelerate innovation by providing real-time, equitable access to global manufacturing capacity and demand. Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world.
Benefits
  • Medical, dental, & vision insurance
  • Life insurance
  • 401(k) with company matching
  • Equity
  • Generous PTO
  • Paid volunteer time
  • Commuter & parking benefits
  • Maternity & Paternity leave
  • Free snacks
  • Dog-friendly office spaces
Company Core Values
  • Customer focus
  • Collaboration
  • Bias for action
  • Results-driven
  • Innovation