Warehouse Dock Fulfilment Specialist

Overview

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

Responsibilities

The Specialist, Warehouse Dock Fulfilment is primarily responsible for retrieving inventory and packing the merchandise for shipment.

To perform this job successfully, an individual must satisfactorily perform each essential duty.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

• Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
• Control and maintain all records required for accurate, on-time completion of shipments.
• Work in a team environment to accomplish work assignments.
• Receive inventory and check the merchandise’s quality and accuracy.
• Efficiently wrap and pack merchandise with packing slip or order details for each shipment, while maintaining a quick and steady pace and not compromising accuracy.
• Have all merchandise prepared accurately and ready for shipping on time.
• Periodically use computers, email, scanners, and the warehouse management system (WMS) to track inventory, create paperwork, or document reporting.
• Support and promote company core values.
• Regular attendance is required.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

Qualifications

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

SKILLS AND ABILITIES

• Attention to detail and good follow-up skills.
• Ability to read and interpret general business documents.
• Ability to write routine and general business correspondence.
• Ability to work with peers and communicate basic concepts.
• Ability to solve practical problems through standardized solutions that require limited judgment.
• Ability to follow prescribed and detailed procedures to solve routine problems.
• Good judgment; knows when to escalate issues and when to try to resolve them.
• Ability to work independently or in a team setting, in a fast-paced environment.
• Intermediate proficiency in Microsoft Office, specifically Word and Excel, as well as Internet, web-based, and job-specific software applications, such as the WMS.
• Ability to type and update computer systems quickly and accurately.
• Proven competence to communicate clearly and persuasively with all levels of an organization.
• A team player with a high level of energy and self-motivation.
• Ability to plan, organize, and manage multiple projects and set priorities.
• Must be mentally and emotionally capable of handling a high-stress environment.
• Experience working in Freight Forwarding or Transportation industry preferred.
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
• Must be eligible to work in the United States.
• At this time, EFW will not sponsor a new applicant for employment authorization for this position.
• Estes Forwarding Worldwide offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. 

SUPERVISION

The position functions with supervision and has no direct reports.  

EDUCATION/EXPERIENCE

Minimum of a High School Diploma (or equivalent) and 0-2 years of experience.  However, a combination of experience and/or education will be taken into consideration.

LICENSES/CERTIFICATIONS

None required.

TRAVEL

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. 

The employee is frequently required to stand, walk, and reach with hands and arms. The employee must be capable of individually lifting a minimum of 30 lbs and team lifting a minimum of 70 lbs. The employee is often required to exert maximum muscle force to lift, push, pull, or carry objects and repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue. The employee is frequently required to bend, stretch, twist, or reach with their body, arms, and/or legs. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee is required to see details at close range (within a few feet of the observer) and at a distance.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. 

While performing the duties of this Job, the employee is in the warehouse regularly exposed to moving mechanical parts. The employee is frequently exposed to wet and/or humid conditions and extreme cold and/or heat. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually loud.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran