Full-Time
Wireless NOC Lead
Computer World Services
201-500 employees
Mission-critical IT services for government
No salary listed
Orlando, FL, USA
Hybrid
Hybrid role; on-site in Orlando, Florida with remote work portion as allowed.
Bachelor's
 IT Operations (1) |
|---|
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- 5+ years in wireless communications or network operations.
- CompTIA or CCNA certification.
- Strong understanding of radio and cellular network systems.
- Place of Performance: CBP Wireless Network Operations Center – Orlando, FL.
- Must have favorably passed a full five (5) year background investigation required by CBP policies and procedures for employment prior to beginning work with CBP.
- Manage WNOC operations in Orlando, FL.
- Oversee monitoring, troubleshooting, and incident response for wireless and radio systems.
- Coordinate with field engineers and CBP technical teams for issue resolution.
- Produce performance and incident reports.
- Maintain WNOC documentation and SOPs.
- Bachelor’s in IT, Telecommunications, or related field.
- Familiarity with DHS TACCOM and COTHEN systems.
Computer World Services provides IT services and support to the Federal Government, focusing on mission-critical and enterprise needs. Its offerings include IT operations and maintenance, systems architecture and engineering, cloud solution services, agile software development, call center outsourcing, and cybersecurity. The company works by delivering a range of services through a staff of 400+ across 20+ federal customers worldwide, pairing hands-on operations with engineering, cloud, and security capabilities to meet government missions. It differentiates itself through formal quality and process certifications (ISO 9001:2015 and CMMI-DEV Level 3) and a track record of ongoing process improvement. The company’s goal is to provide reliable, secure, and scalable IT support and development to federal agencies, ensuring mission success and continual performance improvement.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Falls Church, Virginia
Founded
1990
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Simplify's Take
What believers are saying
- CWS exhibited at TechNet Cyber 2026, signaling active pursuit of defense pipeline growth.
- The SHIELD IDIQ runs through December 18, 2035, supporting long-duration revenue visibility.
- Platform One wins in 2025 expand cross-selling into software, networking, and identity automation.
What critics are saying
- GSA MAS expires September 15, 2026, risking pipeline disruption if renewal slips.
- Federal contract concentration leaves CWS exposed if Air Force recompetes the $213.3 million award.
- Large incumbents like CDW and Oracle pressure margins and hiring, squeezing smaller federal integrators.
What makes Computer World Services unique
- CWS has FedRAMP-adjacent depth across cybersecurity, cloud, and mission-critical IT for agencies.
- Its 2025 Platform One awards show credibility inside DoD procurement workflows.
- The $213.3 million Air Force Cyberspace Operations win anchors CWS in high-stakes federal operations.
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Benefits
Hybrid Work Options
Company News
CWS at TechNet Augusta 2025 - advancing Army readiness through technology.
Computer World Services wins $213M contract for Air Force Information Network Operations support.