Technical Business Analyst

Bottomline is seeking a Technical Business Analyst to grow with us either remotely or in a hybrid work environment.

The Role

Reporting to the Director of Partner Onboarding and Operations, the Technical Business Analyst – Partner Integrations, will serve as an individual contributor for Bottomline in the area of partner data, integration, and process.  This role will be part of a growing team and will be responsible for tasks related to implementing partners into the Bottomline ecosystem, including ensuring that partners and internal teams understand data and process design for each specific use case.  

This person must be based in the United States.

How you’ll contribute:

• Develop and maintain an in-depth knowledge of Bottomline applications, processes, databases, and data structures.

• Facilitate consultative process design conversations and document results in technical specification documents.    

• Configure data integrations to meet partner specifications.

• Design repeatable data flow testing scenarios and manage testing processes. Research and resolve errors that arise.

• Provide ongoing post-launch support to new partners in technical areas related to data exchange, funding operations, and partner’s client implementations.

• Share feedback on areas of process and data opportunity and best practice.  

• Plan and track project milestones during all change/project phases 

• Other duties as assigned.

• Occasional travel may be required.

What will make you successful: 

• 3-5 years of Business Analyst experience 
• Bachelor’s degree in computer science or equivalent work experience 
• 3-5 years of experience writing technical requirements for file-based and API Integrations for software products; experience managing APIs as a product is preferred.
• Superior Communication, Organizational and Interpersonal Skills.
• Analytical aptitude.
• Familiarity with software testing process and lifecycle.

Nice to have: 

• Background in banking, finance, or business to business payments industries and processes as a technical implementor, analyst, quality assurance tester, or consultant.

• 2-3 years of experience supporting Technical API products including designing, programming, configuring, testing, or supporting APIs.

• Project Management experience. 

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