Company Summary

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Senior DevOps Engineer Responsibilities:

• Provide input to the development of project initiation documents, including the definition of objectives, scope, approach, and deliverables.
• Identify and communicate risks (application, technical) associated with DevOps component or automation implementation.
• Research and recommend new tools for DevOps Team that will provide value to our customers.
• Seek improvements in current DevOps tool set and processes and recommend improvements.
• Guides team on design and development efforts for current deployment Framework.
• Collaborates with Infrastructure and AppDev teams in trouble shooting complex infrastructure and networking issues
• Identifies and assesses emerging trends and leads implementation of new technologies.
• Modify and enhance DevOps operations for existing complex applications and systems.
• Provides technical consulting on complex projects.
• Able to evaluate design alternatives and support recommendation.
• Performs maintenance, installations, upgrades, and other technical duties associated with the support of product applications platforms and/or product systems platforms.
• Formulate and define system configuration scope and objectives through research and fact-finding to develop or modify internal business systems.
• Create logic flowcharts, and encodes, tests, debugs, documents, installs and maintains those programs.
• Required to perform duties outside of normal work hours based on business needs.
• Mentoring junior DevOps engineers and developers in gaining experience and assuming DevOps responsibilities.
• Managing the installation and configuration of solutions.
• Collaborating with developers on software requirements, as well as interpreting test stage data.
• Developing interface simulators and designing automated module deployments.
• Completing code and script updates, as well as resolving product implementation errors.
• Overseeing routine maintenance procedures and performing diagnostic tests.
• Documenting processes and monitoring performance metrics.
• Conforming to best practices in network administration and cybersecurity.

Knowledge and Skills/Technology Used

• High-level knowledge of product applications platforms and/or product systems platforms.
• Excellent communication and interpersonal skills.
• Expert in continuous integration products and collaboration tools such as SharePoint and help team design and deliver solution.
• Expertise in designing tools, applications and systems.
• Constantly updating technical knowledge and skills and mentoring others to increase the skill level of the department
• Proven project leadership abilities.
• Excellent knowledge of basic computer network procedures.
• Must have conceptual understanding of domain technologies.
• Ability to convey technical and conceptual ideas/topics to non-technical personnel
• Excellent Presentation skills
• Solid Project Management skills.
• Expertise in developing training materials for DevOps and AppDev teams.
• Expertise in training and coaching teams.
• Lead team in improving and providing excellent customer service to customer base.

Typical Education

• Normally requires BS Degree or equivalent work experience

Typical Range of Experience

• Typically have 9+ years of directly related experience. Previous supervisory experience required.

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First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.