Full-Time
Regional Tech Associate
Identity platform for secure, frictionless experiences
Junior, Mid, Senior
Los Angeles, CA, USA
- Strong communication skills when working with technical and non-technical end-users
- Providing exceptional service to internal and external customers
- Ability to train and coach others on proper troubleshooting techniques
- Building relationships with key stakeholders and finding opportunities for improvement
- Strong planning and organizational skills to identify process improvements
- Build, maintain and support CLEAR equipment in all of our airports within your region
- Maintain hardware, network infrastructure, hardware and software versioning associated with our pods
- Provide primary L2 onsite and remote support for all devices and services (e.g. laptops, mobile devices, LAN/WAN) in your region. Participate in rotating after hours on-call
- Assist with management of IT inventory for all assigned locations, coordinating with vendors when required
- Coordinate with and coach local CLEAR personnel on remediation of Tier 1 issues
- Travel up to 80% of the time to CLEAR airports in the Southern California and Hawaii markets to support local teams
CLEAR is a leading company in the identity verification industry, offering a unique platform that enhances security and convenience in various sectors such as travel, healthcare, and digital services. The company's commitment to privacy and user control over personal data sets it apart from competitors, ensuring trust and transparency in its operations. With services like CLEAR Plus, which provides expedited entry at over 50 airports nationwide, CLEAR consistently demonstrates its ability to leverage technology to streamline everyday experiences.
Company Stage
Seed
Total Funding
$220.4M
Headquarters
New York, New York
Founded
2010
6 month growth
↑ 6%1 year growth
↑ 46%2 year growth
↑ 89%Benefits
Food and beverage
Unlimited PTO
Comprehensive benefits
Continued education
CLEAR membership
Diversity and Inclusion counsel
Sprint demos and hackathons
Innovation guild
On-site gym