Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

The Quality Assurance Specialist responsibilities will include understanding customer expectations and ensuring that the solutions delivered meet quality standards. Our ideal candidate has at least 2 years’ experience creating detailed test cases. This candidate should apply a methodical and inquisitive mind-set to their testing duties, which includes testing beyond the obvious, and uncovering evasive bugs. The successful candidate works well within a cross functional team.

Duties and Responsibilities

• Works with Product Managers, Owners and Development Team members to support organizational objectives.
• Ensures accurate and streamlined communication with team members, supporting the coordination of QA activities.
• Works with business analysts and developers to ensure acceptance criteria and test cases are effective and logical.
• Writes and Executes test cases and identifies and recommends additional test cases as needed.
• Provide validation for requirements, design(s) and new software/product components
• Experience with work item management systems (JIRA is preferred)
• Communicates progress effectively to product teams, following written policy and procedures.
• Iterative Testing Experience (Agile/Scrum experience is a +)
• Participates in and supports planning and task estimation/sizing as part of an Agile delivery team
• Can create detailed test cases, and preform manual testing during different phases of the development lifecycle
• Retains and understands the product functionality to anticipate any intersecting components or processes during the testing phase. Takes initiative to call these instances out and test accordingly.
• Performs functional level, system-level integration and regression testing to ensure product readiness.
• Follows and advocates for quality-centered engineering best practices
• Assists in the investigation and reproduction of customer reported issues to help determine root cause
• Contributes as requested to special quality-related initiatives to improve process, investigate and qualify tools.
• Participates and provides product demonstrations of unreleased product features during UAT.
• Contributes to the review of UAT test plans upon request, providing guidance on test coverage.
• Contribute to QA’s standard operating procedures to ensure consistency and a common QA methodology.
• Experience creating detailed test cases, following testing best practices and SR QA guidance and best practice recommendations.
• Methodical & Inquisitive mind-set for testing beyond the obvious, uncovering evasive bugs
• Experience with moder web technologies/frameworks
• Other duties as assigned

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Required Skills

• Strong analytical skills, including the ability to analyze and organize data.
• Ability to manage time to meet critical deadlines.
• Able to learn new or evolving software.
• Proficiency in MS D365, O365 Saas products
• Proficiency in MS Office products, including PowerPoint, Excel, and Word.
• Strong communication and influencing skills, and professional business demeanor.                        
• Ability to work collaboratively, and lead testing initiatives.                   
• Highly motivated, able to learn quickly, and accountable for committed results.
• Adept and passionate for learning the latest testing technologies, tools, and framework.  
• Debugging skills: knowledge of SQL for analysis and debugging             
• Demonstrated understanding of the software product development lifecycle    

Qualifications

• BS degree in Computer Science, Software Engineering or equivalent field

• 2-4 years relevant work experience

Working ConditionsRemote

Remote:

This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:

• be available during your set working hours
• have a safe, private, and distraction-free environment in which to complete your work, and
• be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65,000-82,000.

#LI-AH1

#LI-remote

#D-PCG

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.