Company Summary

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

The Senior Project Management role is responsible for leading highly visible, sensitive, and multi-faceted projects and programs that deliver and meet First American Information Security process and technology requirements.  The Project Manager is responsible for planning, executing, monitoring, and reporting of projects and programs with varying level of complexity that may involve multiple functional areas and/or span across service areas. Duties include but are not limited to assembling project team, assigning individual responsibilities, coordinating with other projects and work groups, identifying appropriate resource needs, developing schedules, tracking and communicating progress, and reporting and managing risks and issues to resolution to ensure the projects/programs are completed timely and within budget.  

**This is a Hybrid job, working in the office 3 days a week**

Essential Functions

• Independently plan and oversee programs or multiple projects, typically large size and complexity
• Establish project structure and develop project artifacts such as (but not limited to) project schedule, status reports, and project plans which identify key risks, issues, approaches, performance metrics and resource requirements
• Manage the day-to-day operational and tactical aspects of multiple or large-scale projects
• Facilitate meetings including preparing agendas, coordinating schedules and materials, documenting meeting minutes, following up on action items, gathering, organizing, and distributing project related documentation
• Conduct risk monitoring, controls, and timely communication and escalation to ensure ability to achieve expected outcomes on time and within budget
• Manage the integration of vendor tasks and timeline with the master project plan and ensure vendor deliverables meet expectation
• Required to perform duties outside of normal work hours based on business needs

Job Complexities & Impact

• Uses skills as an independent, seasoned, experienced professional with a full understanding of industry practices and established policies and procedures
• Troubleshoots a wide variety of complex problems and identifies solutions within broad application and functional expertise
• Detects and resolves situations that may cause risk to the project and its completion
• Communicates project status to team and business owners throughout the duration of the assignment to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project
• Manages projects ranging from $1MM to $5MM, typically lasting 12 months or more
• May concurrently lead 2-3 large projects or is Program Manager for a track
• Has the ability to balance multiple tasks simultaneously

Knowledge and Skills/Technology Used

• 8 - 10 years or more experience with Microsoft Office Suite (Word, Outlook, PowerPoint, Excel, Visio)
• 8 - 10 years or more experience with Microsoft Project and PPM Tools
• Experience with Title Insurance/Mortgage acumen preferred but not required
• Experience with project delivery methodologies such as Waterfall and be able to work with teams that may use Agile
• Strong analytical and problem-solving skills
• Ability to work independently and within a team environment
• Detail oriented possessing strong organization and planning skills
• Strong project accounting skills: Manage project budgets including developing project cost estimates and forecasting
• Excellent professional communication skills
• Ability to confront issues openly and quickly and tactfully communicates sensitive information
• Ability to handle difficult personnel situations directly, using appropriate discretion and respect for the individual
• Listen to others and accept input from team members

Typical Education

• BS/BA preferred or equivalent experience

Typical Range of Experience

• Typically have 8 - 10 years of directly related experience

License or Certification

• PMP Certificate Required
• CSM (Certified Scrum Master) Preferred

Pay Range: $88,000 – $135,300 annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.