Sales Coordinator

Description

The Sales Coordinator will bring a strong background in client-focused hospitality, with experience supporting upscale gatherings and managing multiple projects simultaneously.

This role includes attending industry and networking events to build relationships and identify new opportunities. Once prospective clients are engaged, the sales Coordinator guides them through the planning process, including site visits, product or service tastings, and key planning meetings. The position collaborates closely with internal operations and service teams to ensure seamless execution and memorable client experiences.

RESPONSIBILITIES:

• Cultivate and secure new clients for private functions and events
• Develop and maintain strong client relationships through proactive outreach, personalized follow-ups, sales calls, and consistent communication
• Create customized proposals, sample menus and event packages based on client needs; manage contracts, event orders, invoices, and distributing floor plans and necessary materials to designated teams in a timely and accurate manner
• Partner closely with operations and service teams to ensure flawless communication of event details, including updates, special requests, and last-minute changes
• Attend all booked events to greet clients, and serve as the client’s point of contact during events, providing warm introductions to the event lead and ensuring seamless execution until event completion
• Manage billing processes and ensure accurate event close-out in the event management system
• Attend and represent the organization at professional networking and industry events to build visibility and generate business opportunities
• Conduct community outreach and engagement to promote the venue as a premier destination for events

Requirements

REQUIREMENTS:

• Certification or degree in Hospitality, Marketing or related field is required
• Proven experience with prospecting, selling, and client negotiations 
• Excellent customer service skills, ability to multitask, lead by example, and support teams in a dynamic environment
• Exceptional organizational and time management skills, adaptable to change in a fast-paced environments
• Proficiency with standard business software and event management systems
• Creative vision for designing upscale events, paired with excellent planning and execution skills 
• Experience in high volume catering, employee/staff training, labor management and control systems 
• Proven experience in designing customized event experiences, including menu development, with a background in upscale event services such as catering, fine dining, and banquet management
• Will be required to work holidays, nights and weekends 
• Experience with Delphi a plus

PHYSICAL REQUIREMENTS:

• Standing and walking 90% of the time. Position routinely requires the ability to lift up to 40+ pounds.  

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.

ABG Core Values:

• Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind. 
• Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden.
• Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone.
• Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication.
• Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard.