Full-Time
Senior Service & UX Designer
Posted on 8/22/2026
ARC Business Solutions
No salary listed
Edmonton, AB, Canada
Remote
Bachelor's
Category
 UI/UX & Design (1) |
|---|
Required Skills
Agile
UI/UX Design
Wireframe
Figma
JIRA
Confluence
Requirements
- At least 10 years of UX/UI and Service Design experience.
- At least 5 years supporting digital transformation in government, public sector, Crown corporations, or similar complex environments.
- Strong Human-Centred Design and Design Thinking experience.
- Proven user research and workshop facilitation skills.
- Experience with enterprise design systems and accessibility.
- Strong experience with Figma and tools such as Miro, FigJam, Jira, or Confluence.
- Relevant post-secondary education.
Responsibilities
- Lead user research, discovery, and human-centred design activities.
- Create journey maps, service blueprints, user flows, wireframes, and interactive prototypes.
- Design responsive enterprise web and digital services.
- Facilitate stakeholder workshops and design-thinking sessions.
- Develop and evolve enterprise design systems and component libraries.
- Incorporate WCAG 2.2 AA accessibility into the design lifecycle.
- Collaborate with Product Managers, Business Analysts, Developers, and Architects within Agile teams.
- Support design handoff, implementation, and design quality assurance.
Desired Qualifications
- Experience designing citizen-facing, partner-facing, or complex enterprise digital services.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Edmonton, Canada
Founded
1998
Simplify's Take
What believers are saying
- ARC posted new openings in Calgary, Regina, Edmonton, and Rutland in January 2026.
- The June 2026 news feed shows steady content cadence, supporting brand visibility.
- ARC's 2025 expansion page says it is growing IT consulting services globally.
What critics are saying
- Six open roles in 2026 show demand, but thin staffing strains delivery capacity.
- ARC's 2025 expansion across Alberta, Saskatchewan, and Vermont raises execution risk.
- If consulting growth stalls, ARC Technical Solutions becomes a costly distraction from core services.
What makes ARC Business Solutions unique
- Edmonton-based ARC Business Solutions launched ARC Technical Solutions on October 29, 2025.
- ARC combines IT consulting with Americaneagle.com through a strategic alliance announced September 24, 2020.
- ARC keeps monthly thought-leadership publishing, signaling client access to active practitioners and domain experts.
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