Patient Care Coordinator/MA
Posted on 11/30/2023
INACTIVE
Aledade

1,001-5,000 employees

Empowers primary care practices with value-based solutions
Company Overview
Aledade, Inc. stands out as a leading network of independent primary care, offering robust support to practices through its unique model that combines advanced data analytics, user-friendly workflows, and health care policy expertise. The company's commitment to the success of independent practices is demonstrated through its strong payer relationships and integrated care solutions, which enable physicians to thrive financially while focusing on patient health. With over 1,500 practices across 45 states and the District of Columbia, Aledade's shared risk and reward model, managing over 2 million patient lives, showcases its industry leadership and its significant role in the evolving healthcare landscape.
AI & Machine Learning
Data & Analytics

Company Stage

Series F

Total Funding

$657.6M

Founded

2014

Headquarters

Bethesda, Maryland

Growth & Insights
Headcount

6 month growth

2%

1 year growth

19%

2 year growth

96%
Locations
Auburn, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Medical, Clinical & Veterinary
Requirements
  • Graduate of approved MA program or equivalent experience with direct patient contact as an Office Assistant
  • Current MA Certificate and current CPR certification
  • Good communication skills
  • Well groomed appearance
  • Courteous, with a pleasant and professional manner
  • Ability to prioritize and follow through on a variety of situations as necessary
Responsibilities
  • Provides direct patient care; collect and record accurate patient data; height, weight, temperature, pulse, respiration, blood pressure, and chief complaint
  • Prepares patient for exam or procedure and provides appropriate assistance and resources
  • Assists provider during procedures, which may include administering treatments, such as irrigation, dressing changes, and specimen collection
  • Uses knowledge of and practices sterile technique and universal precautions
  • Ensures specimens are labeled correctly and are delivered within appropriate time for testing
  • Ensures accurate medication is administered in the correct form and dosage via immunizations, injections, and other oral medications to limits of certification and/or utilizes resources available for medication administration
  • Documents all pertinent information in patient's chart, including information and instructions given to patient or date related to test results, procedures, and medications under physicians' orders
  • Gives information as authorized by the provider
  • Answers patient questions that are not related to care
  • Coordinates patient flow within the clinic and troubleshoots problems, including ensuring emergent patients are able to see provider, and communicating pertinent information to provider
  • Maintains patient flow for the provider by rooming and taking vitals in a timely manner
  • Responsible for alerting provider of any potential emergent problems and notifies care provider as necessary
  • Follows clinic procedures in case of emergency and is knowledgeable and able to perform CPR, and function effectively in a code situation
  • Performs miscellaneous duties to maintain quality care and efficient patient flow for the clinic
  • May include maintaining and caring for equipment, ordering and stocking supplies, answering patient calls and scheduling as needed for new, follow-up and consult appointments insuring appropriate forms, authorizations and consents are utilized
  • Provides emotional support to patients and families that are experiencing difficulty and notifies provider of any special problems or concerns
  • Assists care providers during procedures, which may include administering immunizations, injections, dressing changes, and specimen collections
  • Uses knowledge of and practices sterile techniques and universal precautions during all procedures
  • Demonstrates appropriate use of verbal and non-verbal communication techniques in dealing with patients, i.e. direct questions, silence and touch
  • Uses appropriate tools to communicate with care providers and other staff, i.e. telephone, intercom, In/Out/Action boxes, and EMR computer system
  • Maintains confidentiality as per HIPPA standards, of all patients, their family, health care providers, and other staff information
  • Only discusses patient information when pertinent to care and only with appropriate personnel
Desired Qualifications
  • Basic CPR certificate and recertifies CPR bi-annually
  • Aware of crash cart location and able to participate in a code CPR by providing basic life support within the scope of practice
  • Aware of and practices infection control techniques in accordance with OSHA standards
  • Uses universal precautions, utilizes good safety precautions, and is able to implement fire evacuation plan