Client Partnership Coordinator

Job Description

he Client Partnership Coordinator is a junior position in place to support overall logistics, orchestration, and coordination of client partnership initiatives, both internally and externally, in addition to further ad hoc responsibilities driven by the needs of the individual team.

You will assist teammates with day-to-day tasks for projects, agency process and workflow. Success for this position is measured by, but not limited to, understanding agency processes, eagerness to continually learn and grow in the position, manage multiple projects successfully to completion, and demonstrate strong organizational skills. Ideal candidates will be self-driven, organized, offer strong verbal and written communication skills, excellent time management skills, the ability to multi-task and effectively partner and collaborate across teams.

Responsibilities include, but are not limited to:

• Support the management of internal workflow, including distribution of project hot sheets, internal and external routing and feedback distribution, preparing assets for media distribution, serve as key internal lead for client meeting preparation, and documentation and distribution of meeting decisions and next steps.
• Support project maintenance, including folder and file organization and archiving.

Qualifications

• Collegiate, trade or internship with ad agency-related experience with managing projects across multiple media, including digital, video, social, print, large-scale website maintenance, application or digital product initiatives.
• Personal track-record of developing collaborative professional relationships. Confident supporting ideas driven by business context and creative opportunity. Demonstrate strong client service techniques, including documentation of feedback, solicitation of viewpoints, anticipation of questions or challenges.
• Exposure to multidisciplinary campaigns or large-scale projects from project brief through delivery, including experience with client management, scheduling, budget management, and production best practices. Ability to support multiple streams of work concurrently while meeting deadlines and maintaining proper documentation.
• Knowledge of Microsoft Office 365, Google Docs, PowerPoint, Keynote, Acrobat Professional, Smartsheet, PM related workflow and reporting tools. Working knowledge of Adobe Photoshop; knowledge of social media platforms.

We prioritize attributes and soft skills, including:

• Eager to learn, achieve, take initiative, and maintain an incredibly high level of detail
• Maintain focus under pressure, keep a positive and collaborative yet confident demeanor and quickly facilitate others involvement when necessary.
• Communicate internally and externally, across multiple levels, with clarity, honesty and integrity while demonstrating exceptional verbal and on-screen presentation skills.
• Expects of self and others high standards for work and behavior; accountable, assertive and dependable. Strong attention to detail and able to prioritize tasks and manage time effectively.
• Desire to remain current in industry topics by seeking constant learning opportunities and improvement.