Hostess

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

Job Description

• You exude and warm and welcoming presence, in person and over the phone, even under the busiest of circumstances
• You’re confident in your communicate with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
• You escort guests to their table, engaging them in friendly conversation
• You’re detailed oriented and accurately take reservations over the phone and in person
• You understand that first impression are everything and ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
• You’ll be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurant
• Other duties as assigned or required.

Qualifications

• Proven prior experience in a similar position 
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and ability to multi-task
• Strong oral and written communication skills
• Ability to maintain a level of professional urgency and momentum
• Minimum 1 year experience in customer service, restaurant experience considered an asset
• Full availability