Bilingual Collections Representative

At Clicklease, we're on a unique mission – to empower the small business owners often overlooked by traditional lenders. If you're considering joining our team, envision yourself at the heart of our vibrant headquarters in West Valley City, UT, or contributing to our impactful operations from Radial, Alajuela, Costa Rica. At Clicklease, we've cultivated a dynamic work environment that goes beyond routine services. At Clicklease, you'll play a pivotal role in transforming equipment financing into a gateway for entrepreneurs to turn their dreams into reality. If you're passionate about purpose-driven work, innovation, and making a tangible impact, Clicklease is where your career journey begins.

Join us in shaping a future where every business owner has the opportunity to thrive.

Compensation: $40,000 - $50,000 depending on experience with the opportunity to earn performance-based bonuses.
Modality: On-site (with the ability to become eligible for WFH)
Schedule:  Monday - Friday with a rotating Saturday for weekend coverage.

What you’ll be doing

• Partnering with lessees to understand the reason for account delinquency and evaluating the customer’s financial situation

• Negotiating full payments or structured repayment terms based on customer capability

• Consistently learning and applying operational policies and State & Federal regulations governing collections

• Demonstrating professionalism and empathy during every customer interaction while occasionally exercising assertiveness when required

• Managing structured workdays with monitored calls for quality and accuracy

• Demonstrating strong organizational and time management skills to achieve department productivity metrics

• Completing other duties as assigned by leadership

What you have

• 2+ years of experience in a high-volume collections or account recovery role.

• Strong verbal communication skills and intermediate-level writing ability

• Ability to remain courteous and professional when working with past-due customers

• Capacity to follow instructions from leadership and proactively solve problems

• Self-motivated and organized; able to work independently or collaboratively as part of a team

What will make you stand out

• High school diploma or equivalent

• 2+ years of experience in a customer contact role in a fast-paced environment

• Previous experience in account resolution or collections

• Familiarity with lease/finance industry terminology and processes

• Fluent in English and Spanish – both written and verbal communication

 Why Work for Clicklease
At Clicklease, we believe small businesses are the backbone of the economy—and we’re here to help them grow. We’re a fast-growing fintech company with a big heart and an even bigger mission: to make equipment financing easy, inclusive, and accessible.

What makes Clicklease different?

• High-growth environment

• People-first culture

• Diverse and inclusive

• Fun is part of the job

• Your voice matters

At Clicklease, we don’t just talk about our values—we live them. Join us and help make financing awesome.
To learn more about our values, visit https://www.clicklease.com/careers

What We Offer

• Competitive salary and 401(k) with company match

• Generous paid time off and 11+ holidays

• Health, dental, and vision insurance

• Company-paid life and disability coverage

• HealthJoy benefits platform and telehealth access

• Meaningful work with a fun, supportive team

Clicklease is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.