Job Description

This role will be based in Chicago or New York.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are searching for a Client Solutions Manager to manage relationships with our largest and often most complex customers. In this role, you will leverage your knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where LinkedIn can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.     

Responsibilities:     

• Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges.   

• Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals   

• Be a consultative seller to renew and grow client investments.   

• Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved.   

• Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights.   

• Deeply understand clients’ ad tech stack and provide consultation on measurement strategies to deliver best possible outcomes at each stage of the funnel. 

• Apply rigor and use technology to design account plans to meet revenue goals.   

• Support customer communication and education including developing and leading quarterly business reviews

• Drive new product adoption and partner technology integration to enable client success and efficiency.   

• Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met. 

Qualifications

Basic Qualifications:   

• BA/BS degree or equivalent practical experience     

• 3+ years of experience in advertising, marketing, or sales      

• 2+ years of media sales or digital media account management experience   

Preferred Qualifications:     

• 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Adwords, SEO/PPC, ad exchange/trading desks)     

• Digital measurement expertise including CAPI, revenue attribution, and 3rd party integrations 

• Ability to conduct regular forecasts and reports     

• Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions   

Suggested Skills:   

• Digital Marketing   

• Digital Advertising   

• Strategic Communications   

• Solution-based Selling   

• Campaign Management   

LinkedIn is committed to fair and equitable compensation practices. 

The pay range for this role is $110,000 to $158,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. 

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.