Full-Time

Assistant General Manager

Drury Hotels

Drury Hotels

Family-owned hotel company

No salary listed

Flagstaff, AZ, USA

In Person

Travel up to 75% required.

Bachelor's

Category
Business & Strategy
Required Skills
Quality Assurance (QA)
Requirements
  • A bachelor's degree in hospitality, business, or a related field is preferred.
  • At least one year of supervisory experience with demonstrated leadership success is required; hotel-specific experience is preferred.
  • Ability to travel up to 75%.
Responsibilities
  • Assist and support hotel properties and staff in the assigned region in a variety of ways.
  • Provide leadership across all hotel departments, lead guest-service efforts, and train, develop, and coach team members.
  • Establish high service standards across multiple properties and hire team members for appropriate positions.
  • Lead, coach, and develop team members in all areas of the hotel across the company portfolio.
  • Model quality-assurance best practices and consistently meet or exceed quality-assurance visit measures.
  • Deliver service, cost, labor-control, and team-engagement objectives through hands-on leadership, delegation, and empowerment.
  • Use critical-thinking skills to handle challenging situations, proactively resolve issues, and support continuous improvement.
Desired Qualifications
  • Hotel-specific experience.

Drury Hotels is a family-owned hotel company operating properties across the United States. The company develops, owns, and operates hotels that provide lodging, food service, meetings, reservations, and guest amenities. It serves business and leisure travelers, groups, employees, suppliers, and communities near its properties. Its operating model centers on company-operated hotels supported by reservations, revenue, sales, technology, facilities, procurement, and corporate services. Teams work across guest service, housekeeping, food service, maintenance, sales, revenue, technology, and management. Teams support coordinated daily delivery.

Company Size

N/A

Company Stage

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Total Funding

N/A

Headquarters

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Founded

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