You are a collaborative and problem-solving Product Enablement Manager that will improve customer engagement and share customer insights across the organization. You will be joining a dynamic product organization delivering innovative tax solutions to market. You will be responsible for gathering, analyzing, and sharing customer feedback to accelerate growth.

What you will do:

Develop, implement and manage tools and processes to better understand customers.
Solicit, analyze,centralize,and sharecustomer feedback andusagedata.
Develop the strategy to achieve desired and intended customer experience.
Prepare anddelivertools,trainings,andcommunications around new products or enhancements across the organization.
Analyzemarket intelligenceand share with key stakeholders to informstrategic planning, product positioning, new product development, pricing strategy,andmarketing campaigns.
Maintain understanding of the competitive landscape, market penetration, white space and the most desirable targets.
Develop relationshipswith key customersto gather feedback and drive engagement and retention.
Build an understanding ofplatformand itsvalue and answer questions about features and customer personas from sales and service organization.
Assist or directly lead new product launches or enhancements/releases to an existing product.
Take very complex and technical topics and break them down for people who may not understand the content of the topics.
Utilize your Product Marketing Experience (creating value props and messaging for external and internal audiences)
Work directly with sales teams to enable, train and support collateral.
Enjoy working in a dynamic, highly collaborative environment.

You need to have:

Bachelor’s degree with relevantcoursework
2years’ experienceproductmarketingorusing, supporting, and/or selling (legal ortax)researchor softwaresolutions
1 year of experience collaborating acrosssiloed organizationspreferred; great team player.
Must be great at communicating,both speakingtoaudiencesof all sizesand writing with clarity.
Comfortable inSalesForceand Microsoft Office

Bloomberg Industry Group IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity. Bloomberg Industry Group has adopted an Affirmative Action Program to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, marital or familial status, pregnancy, childbirth, or related medical issues, genetic information, disabled veteran, veteran, a veteran of the Vietnam Era, or any other classification protected by law.

Product Enablement Manager

Bloomberg Industry Group

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